Zubaiir Saiyed (MBA)
RETAIL STORE MANAGER at Topps Tiles Plc- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Hindi Native or bilingual proficiency
Topline Score
Bio
Credentials
-
MBA in Finance
University of GloucestershireApr, 2012- Oct, 2024 -
Diploma in Computerised Financial Accounting
Tally Erp9 accounting softwareApr, 2008- Oct, 2024
Experience
-
Topps Tiles
-
United Kingdom
-
Retail
-
500 - 600 Employee
-
RETAIL STORE MANAGER
-
Feb 2019 - Present
Accountable for the daily operations of the branch - ensuring that the range of products displayed meet the customer’s needs. Promoted to Store Manager for exceptional performance and for the strategic leadership of a struggling store. Continuously hit store targets for 8 consistent quarters. Boost sales increase for the store through leadership and guidance. Focused on performance management, improving efficiencies, reducing staff-related issues via delivery of targeted training. Ensure the store standards and visual presentation is maintained to a higher standard. Responsible for driving all areas of the business and for leading teams to deliver results. Accountable for monitoring and driving range of KPI’s within a fast paced, high volume retail environment.
-
-
RETAIL ASSISTANT MANAGER
-
Jul 2013 - Feb 2019
Responsible for driving all areas of the business and for leading teams to deliver results. Also, in charge of monitoring and driving range of KPI’s within a fast paced, high volume retail environment. • Working with the store manager to improve operations, sales and profitability.• Continuously reviewing and managing team performance.• Supporting the store manager in identifying opportunities for commercial advantage.• Providing exceptional in store customer service to customers• Running promotion campaigns to market products.• Ensuring Health & Safety guidelines and procedures are maintained and implemented.• Managing promotional and seasonal merchandise.• Supporting customers and staff members with sales advise and support.• Overlook stock control and inventory management.
-
-
-
Al-Murad Tiles
-
United Kingdom
-
Retail
-
1 - 100 Employee
-
RETAIL STORE MANAGER
-
Apr 2012 - Jul 2013
Provided leadership, motivation and strategic direction to the store team. Managed HR activities including hiring, development, coaching and motivating to achieve sales, profit and customer experience goals. Delivered and exceeded sales budget in all business areas. Provided feedback and recommendations to store team and formulate a plan to overcome challenges. Effectively managed the P & L controllable cost within allocated budget.
-
-
-
Dilip Patel Law Firm
-
Legal Services
-
1 - 100 Employee
-
TRAINEE ASSISTANT ACCOUNTANT
-
May 2007 - Aug 2009
Responsible for the reconciliation of all accounts receivable and general ledger accounts for the month-end close process. Contributed substantially to reducing outstanding accounts receivables through improved collections processes. Supported a significant increase in productivity levels by streamlining accounting processes. Responsible for KPI analysis and evaluation of costs and margins. Assist in the preparation of monthly balance sheet account reconciliations.
-
-
-
Wipro Digital Operations and Platforms
-
Outsourcing and Offshoring Consulting
-
400 - 500 Employee
-
CUSTOMER SERVICE ASSOCIATE
-
Dec 2008 - Apr 2009
o Responsible for technical support helpdesk for British Telecom (BT).o Analyze root cause of customers’ problem & resolve query via phone & email.o Provide technical guidance and co-ordination in troubleshooting.o Customer dispute management and maintaining correspondence records.o Reporting and technical documentation needs.o Responsible for creating knowledge base for known issues.o Manage End user communication and tracking.
-
-
Education
-
University of Gloucestershire
Master of Business Administration (M.B.A.), Accounting and Finance -
Veer Narmad South Gujarat University, Surat
Bachelor of Commerce - BCom, Business/Commerce, General -
The D.K. Tata School Navsari, Gujarat, India
Higher Secondary Prior college Education, Business/Commerce, General