Experience

JSI

• United States
• Non-profit Organizations
• 700 & Above Employee

• Supply Chain Specialist

  • Feb 2019 - Present

  Order Management: >Ensure all requested commodities comply with funder’s/client’s procurement and quality policies. > Manage the order fulfillment process including: requests, price estimates, purchase orders, and required documentation, as appropriate, within PFSCM’s and the funder/client’s KPIs. > Advise and review vendors on required documents for the importation of goods into the relevant country of destination. >Coordinate and monitor goods readiness with vendors, and provide continuous reviews of vendor performance. Shipment Management: > Plan shipments logistically and financially to meet funder/client expectations. > Proactively manage the timely execution of shipment delivery through last mile, including monitoring, identifying delays/issues which may jeopardize the delivery within the promised timeline and quoted cost, and milestone auditing. > Lead troubleshooting of in-country transport and delivery challenges; define and implement corrective actions in case of irregularities. In the event of an audit, coordinate with the respective 3PLs to provide and submit delivery documentation. Client Service: > Proactively update stakeholders (funder/client, vendor, recipients, 3PL, and internal departments) with accurate order and shipment statuses. > Participate in on-boarding new funders/clients, recipients, vendors, and 3PLs to ensure a smooth ordering and delivery process. > Proactively contribute to continuous improvement by identifying issues with day-to-day processes and resolving and/or communicating the issues to management in a timely manner. Administration: > Maintain data quality, including timely and accurate data inputs into PFSCM’s IT and/or the clients systems, e.g. milestone dates, order and shipment related costs, PQR, etc. > Maintain PFSCM’s Quality Management System processes, specifically recordkeeping and adherence to SOPs and work instructions (WIs). > Performance reporting Show less



DS Smith

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Customer Supply Chain Analyst

  • 2017 - 2018

  Creating, managing and following up on orders in SAP and in company's internal software (PMS) for vendor managed inventory purposes and forecasting requirements Account management of designated regions and plants Updating and checking validity of company's master data, setting up new records Perform accurate claims investigation, ensuring the correct approvals are obtained for actions, and documentation is maintained in relevant system as per guidelines Ensure required paper is supplied Create invoices, commercial invoices, set up rebates, order registration, follow-up on supply demand, forecast and sending of production planning Complete the order registration and sales invoicing both in PMS and SAP Show less



PVH Corp.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Order Fulfilment Coordinator

  • 2015 - 2017

  Manage the order flow and allocation of the assigned division Analyze the order book daily and liaise with the Inbound team to optimize the delivery performance Support the tracking the goods Providing inventory information at any time to management and sales Follow up POs in order to ensure on time availability Liaise closely with local sales offices the follow up of the order book for an efficient performance and information flow Work closely with the warehouse to maximize the quantity, quality and speed of deliveries to customers Ad-hoc reporting and other administrative tasks required Show less



Epson Europe B.V.

• Netherlands
• Computer Hardware Manufacturing
• 700 & Above Employee

• Operations and Supply Chain

  • 2013 - 2015

  Being responsible for the EMEAR and Nordic regions Ensuring that deliveries are created on time to meet customer requirements and to enable the 3PL to meet the KPI set Act as a trouble shooter when issues occur with sales or sales deliveries Support the Fulfillment Assistant Manager to evaluate and improve processesEnsuring the accuracy of SAP data by performing the necessary check and clean-up actions Working closely with the 3PL to ensure a smooth process of customers’ orders and deliveries Liaising closely to support the planning department with regular updates on delays or shortages of stock Show less



ACN

• United States
• Telecommunications
• 700 & Above Employee

• Client Service and Operations

  • 2011 - 2013

  Being responsible for handling all incoming telephone, e-mail and paper contacts from Hungarian and Dutch customers Explaining and resolving representative issues at first contact Responsible for Spanish and French customer cancellations; deactivate the customers’ distributorship and override any compensation entitlements Processing credit card payments via telephone Follow-up orders, inform the reps about the ETA Escalating and monitoring issues in the absence of delivery Member of the Works Council as of 2012 November - June 2013 Show less



Xillio

• Netherlands
• Software Development
• 1 - 100 Employee

• Office Assistant

  • Dec 2010 - Mar 2011

  Order, receive, store and distribute office supplies while accurately maintaining supply-inventory Handle and distribute all incoming mail to appropriate departments Administer expenses, book transportation an accommodation to management Maintain high level of confidentiality in a professional manner Order, receive, store and distribute office supplies while accurately maintaining supply-inventory Handle and distribute all incoming mail to appropriate departments Administer expenses, book transportation an accommodation to management Maintain high level of confidentiality in a professional manner