Assistant Director Of Operations

• Jun 2021 - Present

Oversees all Event Operations for San Diego Theatres, the non-profit operators of the Historic Balboa Theatre (1,339 seats) and the San Diego Civic Theatre (2,967 seats). Responsible for hiring, training, and evaluating personnel. This includes the Facility Services Manager and staff, the Volunteer Coordinator, House Managers, Ushers, and Volunteer Ambassadors. Develops and coaches direct reports to ensure optimal performance and alignment with San Diego Theatres’ service standards. Implements guest service systems, programs, and services that support the organization’s mission and vision. Liaises with public and private event clients to ensure that front-of-house event requirements are met. Show less

Region V State of Florida Representative

• Oct 2017 - Jun 2021

Event Operations Manager

• Apr 2017 - Jun 2021

Direct manager of events and operations at the University of Florida Baughman Center. Creates and implements strategic marketing plans, promotions, and moderates social media for the venue. Coordinates the use of the facility for events, schedules and maintains booking records. Hires, trains, assigns, and supervises receptionists and event staff. Also provides management support to the Curtis M. Phillip's Center's 1700 seat performance arts hall and 200 seat black box theater. Direct manager of events and operations at the University of Florida Baughman Center. Creates and implements strategic marketing plans, promotions, and moderates social media for the venue. Coordinates the use of the facility for events, schedules and maintains booking records. Hires, trains, assigns, and supervises receptionists and event staff. Also provides management support to the Curtis M. Phillip's Center's 1700 seat performance arts hall and 200 seat black box theater.

Changeover Supervisor

• Oct 2013 - Apr 2017

Assisted with the supervision of event crews of 40+ while catering to the needs of diverse patrons and events. Provided excellent customer service to patrons through both indoor and outdoor guest relations assistance. Oversaw stage building, set up, and break downs of concert, sporting, and special events. Served as a technical apprentice of lighting and sound directors. Also provided support to box office and marketing staff. Assisted with the supervision of event crews of 40+ while catering to the needs of diverse patrons and events. Provided excellent customer service to patrons through both indoor and outdoor guest relations assistance. Oversaw stage building, set up, and break downs of concert, sporting, and special events. Served as a technical apprentice of lighting and sound directors. Also provided support to box office and marketing staff.

Administrative Assistant

• Apr 2013 - Aug 2016

Responded directly to doctor and patient's needs on demand. Assisted with general office tasks and handled confidential documentation of medical records while paying keen attention to detail. Responded directly to doctor and patient's needs on demand. Assisted with general office tasks and handled confidential documentation of medical records while paying keen attention to detail.