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Experience

    • Croatia
    • Professional Services
    • 1 - 100 Employee
      • Feb 2015 - Present

      Responsible for water consumption calculations and processes related to user accounts for customers with built-in water meters- Calculation of water consumption - Preparation of various reports and analysis of consumption for customers and distributors- Complaints and inquiries handle- Support to users in using WEB applications - Determining the method of allocation and entry into the calculation of new users- Coordination in data reconciliation - Cooperation with Sales department and distributors - Daily cooperation with the Service and installation department - Preparation of the plan for reading Show less

      • Nov 2014 - Feb 2015

      Assistant in the Heat and Water Accounting Department - Assisting and administrative preparationfor calculation- Sending monthly reports- Correspondence and daily administration- Input and modification of users data

    • Customer service
      • Mar 2012 - Jul 2014

      Working student in a Customer service department for CRO, BIH and ALB market - administrative support to the department - Daily communication with customers and distributors - Receiving orders and inquiries and processing orders - Payment follow-up and preparation of internal, weekly and monthly reports - Participation in marketing activities, exhibitions, fairs Working student in a Customer service department for CRO, BIH and ALB market - administrative support to the department - Daily communication with customers and distributors - Receiving orders and inquiries and processing orders - Payment follow-up and preparation of internal, weekly and monthly reports - Participation in marketing activities, exhibitions, fairs

Education

  • University of Applied Sciences Baltazar Zaprešić
    Professional specialist of project management, Project Management
    2011 - 2014
  • University of Applied Sciences Baltazar Zaprešić
    Bachelor of economics, Management in culture
    2008 - 2011
  • XII. gimnazija Zagreb
    2004 - 2008

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