Zrinka Baksa
at Brunata d.o.o. (Croatia)- Claim this Profile
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Experience
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Brunata d.o.o. (Croatia)
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Croatia
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Professional Services
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1 - 100 Employee
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Feb 2015 - Present
Responsible for water consumption calculations and processes related to user accounts for customers with built-in water meters- Calculation of water consumption - Preparation of various reports and analysis of consumption for customers and distributors- Complaints and inquiries handle- Support to users in using WEB applications - Determining the method of allocation and entry into the calculation of new users- Coordination in data reconciliation - Cooperation with Sales department and distributors - Daily cooperation with the Service and installation department - Preparation of the plan for reading Show less
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Nov 2014 - Feb 2015
Assistant in the Heat and Water Accounting Department - Assisting and administrative preparationfor calculation- Sending monthly reports- Correspondence and daily administration- Input and modification of users data
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Customer service
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Mar 2012 - Jul 2014
Working student in a Customer service department for CRO, BIH and ALB market - administrative support to the department - Daily communication with customers and distributors - Receiving orders and inquiries and processing orders - Payment follow-up and preparation of internal, weekly and monthly reports - Participation in marketing activities, exhibitions, fairs Working student in a Customer service department for CRO, BIH and ALB market - administrative support to the department - Daily communication with customers and distributors - Receiving orders and inquiries and processing orders - Payment follow-up and preparation of internal, weekly and monthly reports - Participation in marketing activities, exhibitions, fairs
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Education
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University of Applied Sciences Baltazar Zaprešić
Professional specialist of project management, Project Management -
University of Applied Sciences Baltazar Zaprešić
Bachelor of economics, Management in culture -
XII. gimnazija Zagreb