Zornitza Doneva
Senior Technical Writer at iS5 Communications Inc.- Claim this Profile
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Bio
Experience
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iS5 Communications Inc.
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Canada
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Utilities
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1 - 100 Employee
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Senior Technical Writer
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Jul 2017 - Present
Reporting to VP Marketing & Product Development, my accomplishments are: - designing and implementing of user manuals: CLI, WebUI, and configurations for switches, routers, and cyber secure platforms such as Raptor - generating of technically correct and user-friendly datasheets - design and maintenance of Engineering and Marketing Library in SharePoint 10 - implementing of record management for data sheets and user’s manuals; as a result, the company was successfully certified for ISP 9001:2015 compliance - completion of an internal audit of Risk Identification & Improvement, Documents & Records & Internal Auditing processes Show less
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Northland Power Inc.
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Canada
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Renewable Energy Power Generation
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400 - 500 Employee
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Technical Writer, Operations
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Nov 2014 - May 2017
Reporting to VP of Operations and providing technical writing support, my achievements are: - Developed and implemented procedures and policies for North American Electric Reliability Corporation (NERC) July 2016 compliance; for the contribution in this “monumental task” and “significant achievement” for the company, commended by the Northland’s CEO - Generated and implemented a Corrective and Preventive Action report submitted successfully to the Independent Electricity System Operator (IESO) - Edited Reliability Standard Audit Worksheets (RSAW) for PRC-005-2(i) compliance Show less
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Hydro One
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Utilities
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700 & Above Employee
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Senior Technical Writer (Contract)
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Oct 2012 - Oct 2014
- Reviewed and edited technical standards and specifications for Standards & New Technology Development, Protection & Control, Telecom and Environmental teams; - For accomplishments, praised by a Telecom Manager for “excellent work” and for “the clarity and simplicity that the documents bring to the process - Reviewed and edited technical standards and specifications for Standards & New Technology Development, Protection & Control, Telecom and Environmental teams; - For accomplishments, praised by a Telecom Manager for “excellent work” and for “the clarity and simplicity that the documents bring to the process
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SNC-Lavalin
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Canada
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Civil Engineering
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700 & Above Employee
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Technical and proposal writer
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Aug 2011 - Mar 2012
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Education
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Technical University of Sofia
Bachelor's degree, Mechanical Engineering -
Humber College
Technical Writing Certificate - Honours, Professional, Technical, Business, and Scientific Writing