Zornitza Doneva

Senior Technical Writer at iS5 Communications Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Mississauga, Ontario, Canada, CA

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Experience

    • Canada
    • Utilities
    • 1 - 100 Employee
    • Senior Technical Writer
      • Jul 2017 - Present

      Reporting to VP Marketing & Product Development, my accomplishments are: - designing and implementing of user manuals: CLI, WebUI, and configurations for switches, routers, and cyber secure platforms such as Raptor - generating of technically correct and user-friendly datasheets - design and maintenance of Engineering and Marketing Library in SharePoint 10 - implementing of record management for data sheets and user’s manuals; as a result, the company was successfully certified for ISP 9001:2015 compliance - completion of an internal audit of Risk Identification & Improvement, Documents & Records & Internal Auditing processes Show less

    • Canada
    • Renewable Energy Power Generation
    • 400 - 500 Employee
    • Technical Writer, Operations
      • Nov 2014 - May 2017

      Reporting to VP of Operations and providing technical writing support, my achievements are: - Developed and implemented procedures and policies for North American Electric Reliability Corporation (NERC) July 2016 compliance; for the contribution in this “monumental task” and “significant achievement” for the company, commended by the Northland’s CEO - Generated and implemented a Corrective and Preventive Action report submitted successfully to the Independent Electricity System Operator (IESO) - Edited Reliability Standard Audit Worksheets (RSAW) for PRC-005-2(i) compliance Show less

    • Utilities
    • 700 & Above Employee
    • Senior Technical Writer (Contract)
      • Oct 2012 - Oct 2014

      - Reviewed and edited technical standards and specifications for Standards & New Technology Development, Protection & Control, Telecom and Environmental teams; - For accomplishments, praised by a Telecom Manager for “excellent work” and for “the clarity and simplicity that the documents bring to the process - Reviewed and edited technical standards and specifications for Standards & New Technology Development, Protection & Control, Telecom and Environmental teams; - For accomplishments, praised by a Telecom Manager for “excellent work” and for “the clarity and simplicity that the documents bring to the process

    • Canada
    • Civil Engineering
    • 700 & Above Employee
    • Technical and proposal writer
      • Aug 2011 - Mar 2012

Education

  • Technical University of Sofia
    Bachelor's degree, Mechanical Engineering
    1980 - 1987
  • Humber College
    Technical Writing Certificate - Honours, Professional, Technical, Business, and Scientific Writing

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