Zorica Duic
HR Manager at Hilton Imperial Dubrovnik- Claim this Profile
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Credentials
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Leaders: Make Your Teams More Agile, Creative, and United
LinkedInMay, 2021- Sep, 2024
Experience
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Hilton Imperial Dubrovnik
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Croatia
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Hospitality
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1 - 100 Employee
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HR Manager
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Jan 2005 - Present
Responsiblity to deliver an excellent staff experience and to perform following tasks to the highest standards, acting in the capacity of 4 Ds role for the hotel:• Ensure full compliance and alliance of Hilton Worldwide organizational processes with Croatian legal and operational standards• Manage succession planning with senior managers during the bi-annual appraisal process• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability• Support managers to ensure success of their teams• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out • Organize and deliver hotel strategy in regards to hotel's and departmental's training requirements• Ensure completion of management reports for head office and region• Control costs when possible and assist in meeting hotel/departmental financial targets• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines• Ensure completion of training for hotel security, fire regulations and other health and safety legislation• Work with local organisations and schools to promote the hospitality industry• Assist and resolve team member and management queries
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Education
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Faculty of Humanities and Social Sciences, Zagreb
Bachelor’s Degree, French language and literature and Spanish language and literature