FITT Case manager (child welfare)

• Nov 2019 - Present

Certified Child Welfare Case Manager

• Jul 2018 - Nov 2019

Certified Medical Assistant

• Mar 2015 - Jun 2018

Assistant Manager - Store Manager

• Dec 2011 - Feb 2015

Started as an Assistant Manager from 12 - 2011 to May 2013 Promoted to Store Manager 05 - 2013 to 02 - 2016 Coach and support new and existing Sales Associates, Track the progress of weekly, monthly, quarterly and annual objectives, Monitor and maintain store inventory, Evaluate employee performance and identify hiring and training needs, Supervise and motivate staff to perform their best, Coach and support new and existing Sales Associates, Monitor retail operating costs, budgets and resources, open and close store, Interviewing and hiring. Show less

Store Manager

• Nov 2010 - Dec 2011

Coach and support new and existing Sales Associates, Track the progress of weekly, monthly, quarterly and annual objectives, Monitor and maintain store inventory, Evaluate employee performance and identify hiring and training needs, Supervise and motivate staff to perform their best, Coach and support new and existing Sales Associates, Monitor retail operating costs, budgets and resources, open and close store, Interviewing and hiring. Coach and support new and existing Sales Associates, Track the progress of weekly, monthly, quarterly and annual objectives, Monitor and maintain store inventory, Evaluate employee performance and identify hiring and training needs, Supervise and motivate staff to perform their best, Coach and support new and existing Sales Associates, Monitor retail operating costs, budgets and resources, open and close store, Interviewing and hiring.

Store Manager

• Jul 2008 - Nov 2010

Complete store operational requirements by scheduling and assigning employees; following up on work results, Maintain store staff by recruiting, selecting, orienting and training employees, Update colleagues on business performance, new initiatives and other pertinent issues, Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues, Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development, Ensure standards for quality, customer service and health and safety are met, Respond to customer complaints and comments. Show less

Store Manager

• Jun 2005 - Jan 2008

Complete store operational requirements by scheduling and assigning employees; following up on work results, Maintain store staff by recruiting, selecting, orienting and training employees, Update colleagues on business performance, new initiatives and other pertinent issues, Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues, Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development, Ensure standards for quality, customer service and health and safety are met, Respond to customer complaints and comments. Show less

Assistant Manager

• Jan 2005 - Jan 2006

Coach and support new and existing Sales Associates, Track the progress of weekly, monthly, quarterly and annual objectives, Monitor and maintain store inventory, Evaluate employee performance and identify hiring and training needs, Supervise and motivate staff to perform their best, Coach and support new and existing Sales Associates, Monitor retail operating costs, budgets and resources, open and close store, Interviewing and hiring.