Zoran Ruttner (MBA)

General Manager at Coral & Coco
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Contact Information
Location
Willemstad, Curacao
Languages
  • English Full professional proficiency
  • Dutch Native or bilingual proficiency
  • German Elementary proficiency
  • Russian Elementary proficiency
  • Spanish Professional working proficiency

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Bingxin Z.

I am delighted to provide a recommendation for Zoran Ruttner, my MBA classmate at Carlos III. Zoran is a highly creative and strategic thinker who demonstrates initiative, ownership, and excellent communication skills. His ability to approach problems with a fresh perspective and devise innovative solutions is impressive and always inspires me. During our group projects, Zoran consistently demonstrated exceptional critical thinking and problem-solving skills. He has a talent for analyzing data and financial performance and providing sound strategic recommendations. His ability to think outside of the box and develop creative solutions has proven invaluable, providing insightful and constructive comments that consistently contributed to the success of our group work. Zoran's strategic thinking and vision were invaluable assets to our team. He has the ability to assess situations from various angles and devise effective plans for achieving goals. His clear communication skills and the ability to rally team members behind his plans were excellent, ensuring that our projects were delivered successfully. Overall, Zoran is an outstanding individual who possesses exceptional creativity, strategic thinking abilities, and takes ownership of his work. I highly recommend him for any position that requires these skills, and I have no doubt that he will be an asset to any team he joins.

LinkedIn User

I am having the pleasure of studying with Zoran the MBA degree at UC3M, and am impressed by his exceptional work ethic, leadership qualities and communication skills. He is showing a strong understanding of business concepts and strategies, and is able to apply these in practical and innovative ways to achieve overall outstanding results. I highly recommend Zoran for suiting perfectly as a natural leader into any manager business role, and have no doubt that he will continue to excel in his future career.

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Credentials

  • Spanish Language Course
    Universidad Carlos III de Madrid
    May, 2023
    - Sep, 2024
  • Social responsibility
    SVH
    Dec, 2017
    - Sep, 2024

Experience

    • Real Estate
    • 1 - 100 Employee
    • General Manager
      • Sep 2023 - Present

      As the General Manager at Coral & Coco, I direct and oversee the day-to-day operations of our property management listings in Curacao and Aruba. My responsibilities include leading a dedicated team to ensure optimal performance and service delivery, formulating strategies to maximize homeowners' revenues, and ensuring exceptional service delivery to all our guests. Additionally, I remain in charge of our onboarding processes, online distribution channel management, and maintaining and strengthening relationships with account managers and other key stakeholders. Show less

    • Marketing & Projects Manager
      • Aug 2020 - Sep 2023

      As Marketing & Projects Manager I handle a wide variety of projects together with our dedicated team, which will improve the positioning of Coral & Coco (formerly known as Bnbmanager Curaçao) within the international vacation homes market and the local long term rental market. Also, I am responsible for all onboarding activities, online distribution channels and maintaining close contact with our several account managers.

    • Customer Success Agent
      • Nov 2019 - Aug 2020

      Coral & Coco Curaçao (formerly known as Bnbmanager) is a fast-growing company originated in Amsterdam. With a savvy business model, bnbmanager supports property owners (B2C and B2B) in renting their homes to guests while making use of various advertising channels. Support for the house owners entails: advertising management, yield management, cleaning, key management, customer support and hosting.

    • Advertising Services
    • 1 - 100 Employee
    • Founder
      • Dec 2020 - Present
    • Hospitality
    • 1 - 100 Employee
    • Channel & Sales Specialist
      • Mar 2021 - Present
    • Spain
    • Higher Education
    • 700 & Above Employee
    • MBA Candidate
      • Aug 2022 - Jul 2023
    • Indonesia
    • Higher Education
    • 1 - 100 Employee
    • Marketing & Management in Asia Minor
      • Nov 2018 - Jan 2019

      The minor Marketing and Management in Asia focuses on developing the theoretical knowledge and competencies in the identification, evaluation and solution of problems encountered in global marketing and management, with a special focus on Asia and the ASEAN region. During a period of ten weeks myself and my fellow students from different Stenden University locations all over the world will follow workshops, lectures and guest lectures that contribute to our final assignments and will provide us with better insight about marketing in Asia. The examination of this minor will consist of: Student- Led Seminar focussed on ASEAN business culture, and creating a marketing plan for the Asian market. Show less

    • Higher Education
    • 1 - 100 Employee
    • Doing Business in China (pilot) Minor Program
      • Sep 2018 - Nov 2018

      The minor Doing Business in China is a ten weeks minor program taking place at Dongguan university of technology. Together with nine fellow students from Stenden University coming from different locations in the world. We where the first students that contributed to this new collaboration between Stenden and DGUT. The major elements of the minor are preparing a business plan for the Chinese market based on local research, learning Chinese (Mandarin) language and personal and (business) cultural development. In order to get to know more background about doing business in China, several field trips in Dongguan, Shanghai and Guangzhou were organised. Show less

    • Netherlands
    • Restaurants
    • 1 - 100 Employee
    • Floor Manager
      • Feb 2017 - Aug 2017

      Secondary part-time job as supervisor in in this bar/bistro. Major responsibilities and tasks as supervisor were: managing mainly evening shifts, handling guest complaints, starting and closing cash register and ensure that the entire workplace is tidy and clean according to rules and regulations. Secondary part-time job as supervisor in in this bar/bistro. Major responsibilities and tasks as supervisor were: managing mainly evening shifts, handling guest complaints, starting and closing cash register and ensure that the entire workplace is tidy and clean according to rules and regulations.

    • Netherlands
    • Restaurants
    • Financial Controller / F&B Cost controller Trainee
      • Sep 2016 - Feb 2017

      Fourth academic year, practical learning module for vakschool Wageningen. Operating full-time for a period of six months as an intern support executive of the financial controlling department. During this internship I developed an improvement plan focused on food and beverage cost control for Carlton Beach Hotel. My major responsibilities and tasks were: dealing with telephone queries, accounts payable, accounts receivable administration, assisting in providing management reports and charts, assisting with month-end activities. During this internship I intensely worked with computer programs such as Word, Excel, Fidelio and Opera. Show less

    • 1 - 100 Employee
    • Entrepreneur Trainee
      • Feb 2016 - Aug 2016

      Third academic year, practical learning module for vakschool Wageningen. Co-operating with the start- up of the leisure and hospitality side of this newly developed resort at Otrabanda, Curacao. Working and learning about all departments resort. During this internship I worked in mainly three different departments: front-office, marketing and food and beverages. During this internship I got al lot of freedom to create and start- up new processes and projects. Some examples are: social media campaign, dealing with OTA’s and other agencies, designing, creating and implementing the food and beverage menu for the resort. Show less

    • Part-time Waiter
      • Mar 2015 - Feb 2016

      Part-time waiter during my study period in Wageningen. Part-time waiter during my study period in Wageningen.

    • Allround F&B/Kitchen Trainee
      • Aug 2014 - Nov 2014

      Second academic year, practical learning module for vakschool Wageningen. Second academic year, practical learning module for vakschool Wageningen.

    • Netherlands
    • Food and Beverage Services
    • 700 & Above Employee
    • Allround F&B Trainee
      • Apr 2014 - Jul 2014

      First academic year, practical learning module for vakschool Wageningen. First academic year, practical learning module for vakschool Wageningen.

Education

  • Universidad Carlos III de Madrid
    Master of Business Administration - MBA
    2022 - 2023
  • Radboud University Nijmegen
    Master of Business Administration
    2021 - 2022
  • Stenden
    Bachelor's degree
    2017 - 2020
  • Vakschool Wageningen
    Hospitality Management & Entrepreneurship
    2013 - 2017
  • RSG Lingecollege
    MAVO
    2009 - 2013

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