Zoran Djordjevic

Product & Pricing Specialist at Porsche SCG doo
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Contact Information
us****@****om
(386) 825-5501
Location
RS
Languages
  • English Professional working proficiency
  • Serbian Native or bilingual proficiency

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Credentials

  • Audi Servisni Savetnik
    Porsche SCG
    Feb, 2018
    - Nov, 2024
  • POBOLJŠANJE NPS INDEKSA
    FCA Serbia
    Nov, 2015
    - Nov, 2024
  • Dinamicki prijem vozila
    FCA Serbia
    Jul, 2015
    - Nov, 2024
  • Customer Relations for Service Advisor
    FCA Serbia
    Jan, 2013
    - Nov, 2024
  • New after sales policy and process for Service Advisor
    FCA Serbia
    Dec, 2012
    - Nov, 2024
  • ODIS
    Porsche SCG doo
    Jan, 2011
    - Nov, 2024
  • VW Briga o kupcu
    Porsche SCG doo
    Jan, 2011
    - Nov, 2024
  • VW Caddy 2010
    Porsche SCG doo
    Jan, 2011
    - Nov, 2024
  • VW Touareg
    Porsche SCG doo
    Jan, 2011
    - Nov, 2024

Experience

  • Porsche SCG doo
    • Serbia
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Product & Pricing Specialist
      • Oct 2020 - Present

      Product & pricing specialist for Audi Managing data base of selling programs Product information for dealers network Managing Price lists for all Audi models Price analyse for Audi models Market analyse Weekly and monthly reports Product & pricing specialist for Audi Managing data base of selling programs Product information for dealers network Managing Price lists for all Audi models Price analyse for Audi models Market analyse Weekly and monthly reports

  • Porsche Inter Auto S doo
    • Serbia
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Service Adviser- Audi,Seat
      • Mar 2016 - Oct 2020

      • Advising customers regarding the types and extent of costs order • Receiving and clarifying the customer’s request • Determining the volume of work and preparation of work orders, cost estimate • Creation of work orders, invoices, and clarification of the position in invoice when submitting party vehicles • Advising customers regarding the types and extent of costs order • Receiving and clarifying the customer’s request • Determining the volume of work and preparation of work orders, cost estimate • Creation of work orders, invoices, and clarification of the position in invoice when submitting party vehicles

  • Auto-Kuca Kole
    • Zemun
    • Service Advisor- Fiat, Alfa Romeo, Jeep
      • Oct 2014 - Mar 2016

      • Control and monitoring procedures in the work of reception. • Advising customers regarding the types and extent of costs order • Planning and scheduling of workshop • Receiving and clarifying the customer’s request • Determining the volume of work and preparation of work orders, cost estimate • Creation of work orders, invoices, and clarification of the position in invoice when submitting party vehicles • Key Account Manager for key customers • Responsible for receiving customers complaints. • Creating plans for the maintenance of the vehicle based on the manufacturer's technical documentation. • Keeping records of customers complaints. • Creating various internal reports (no cars, price difference,..) Show less

  • Kompresor-Automobili
    • Belgrade
    • Service Advisor - Fiat, Lancia, Alfa Romeo, Jeep, Renault
      • Feb 2014 - Oct 2014

      • Organization of the work of receipt. • Training of staff on reception. • Control and monitoring procedures in the work of reception. • Advising customers regarding the types and extent of costs order • Planning and scheduling of workshop • Receiving and clarifying the customer’s request • Determining the volume of work and preparation of work orders, cost estimate • Creation of work orders, invoices, and clarification of the position in invoice when submitting party vehicles • Key Account Manager for key customers • Responsible for receiving customers complaints. • Creating plans for the maintenance of the vehicle based on the manufacturer's technical documentation. • Keeping records of customers complaints. • Creating various internal reports (no cars, price difference,..) Show less

  • West Beocar
    • Beograd
    • Service Advisor - Opel, Chevrolet
      • Sep 2013 - Feb 2014

      Authorized Opel and Chevrolet dealer and repairer service • Advising customers regarding the types and extent of costs order • Planning and scheduling of workshop • Receiving and clarifying the customer’s request • Determining the volume of work and preparation of work orders, cost estimate • Creation of work orders, invoices, and clarification of the position in invoice when submitting party vehicles Authorized Opel and Chevrolet dealer and repairer service • Advising customers regarding the types and extent of costs order • Planning and scheduling of workshop • Receiving and clarifying the customer’s request • Determining the volume of work and preparation of work orders, cost estimate • Creation of work orders, invoices, and clarification of the position in invoice when submitting party vehicles

  • Kompresor-Automobili
    • Serbia, Beograd
    • Service Advisor, Warranty Specialist - Fiat, Lancia,AlfaRomeo,Jeep,Dodge, Chrysler
      • Feb 2012 - Jul 2013

      Authorized Fiat / Lancia / Alfa Romeo / Jeep / Dodge / Chrysler dealer and repairer service • Advising customers regarding the types and extent of costs order • Planning and scheduling of workshop • Receiving and clarifying the customer’s request • Determining the volume of work and preparation of work orders, cost estimate • Creation of work orders, invoices, and clarification of the position in invoice when submitting party vehicles • Key Account Manager for key customers • Processing and input of Claims in FIAT Esigi warranty system (Fiat/Alfa/Lancia/CJD) • Communication with manufacturer technical support Show less

  • Autokomerc
    • Serbia,Belgrade
    • Service Advisor - VW
      • Jan 2010 - Feb 2012

      Authorized VW dealer and repairer service • Advising customers regarding the types and extent of costs order • Receiving and clarifying the customer’s request • Determining the volume of work and preparation of work orders, cost estimate • Creation of work orders, invoices, and clarification of the position in invoice when submitting party vehicles Authorized VW dealer and repairer service • Advising customers regarding the types and extent of costs order • Receiving and clarifying the customer’s request • Determining the volume of work and preparation of work orders, cost estimate • Creation of work orders, invoices, and clarification of the position in invoice when submitting party vehicles

  • Energoprojekt Hidroinzenjering
    • Serbia
    • Civil Engineering
    • 1 - 100 Employee
    • Electrical technician
      • Oct 1996 - Mar 2003

      Working on various project in electrical department related to water treatment (drink and waist water), hydro power plants. Working on various project in electrical department related to water treatment (drink and waist water), hydro power plants.

Education

  • Porsche SCG
    Audi service berater
    2017 - 2018
  • IT-Akademija
    Certified Programmer C#, c#
    2009 - 2010
  • Electro technical school “ Nikola Tesla “, Belgrade
    Electrical Engineering Technologies/Technicians
    1990 - 1994

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