Experience

Accellis Technology Group, Inc.

• Service Desk Engineer

  • Jan 2023 - Present

  Valley View, Ohio, United States



Atlanta Cars

• Spain
• Retail
• 1 - 100 Employee

• IT Support Technician

  • May 2022 - Jul 2022

  Alpharetta, Georgia, United States - Troubleshooting hardware - Troubleshooting software and networks - Help set up switches - Set up workstations and gave users access - Installing Windows OS - Configuring internal PC components



CENTERS, LLC

• United States
• Higher Education
• 1 - 100 Employee

• Operations Supervisor

  • May 2020 - Apr 2022

  Cleveland, Ohio, United States

• Membership Representative

  • Dec 2019 - Apr 2022

  Cleveland/Akron, Ohio Area - Setting up member and guest profiles using CSI Spectrum - Monitoring cash and credit transactions - Filing paperwork for reconciliation and memberships - Engaging with customers to sell goods and services - Answering phone calls regarding the facility - Scheduling facility rentals

• Operations Assistant

  • Jul 2019 - Apr 2022

  Cleveland/Akron, Ohio Area - Worked in a team of 4 to carry out customer service - Led tours of the Recreation facility to potential members - Rented out sports equipment to members through CSI Spectrum - Monitored transactions and reconciliation on the front desk



Cleveland State University

• United States
• Higher Education
• 700 & Above Employee

• Enforcement Officer

  • Apr 2019 - Jun 2019

  Cleveland/Akron, Ohio Area - Carried heavy equipment around campus - Monitored if vehicles were parked in the right spot - Gave out citations to vehicles - Kept a direct link of communication with supervisor - Made records of all citations given out

• Parking Attendant

  • Jan 2019 - Jun 2019

  Cleveland/Akron, Ohio Area - Monitored parking garages in harsh weather conditions - Handled large amounts of cash at a time - Provided customer service for people wanting to park - Approached hostile situations professionally - Worked in pairs to maintain efficient operations