Corporate Services Representative

• Mar 2019 - Present

• Provide administrative and office support to internal departments and employees• Conduct diverse, moderately complex support work such as timely and accurate coordination of travel. • Responsible for department assigned tasks and initiatives such as maintaining proper custody and control corporate credit card, office keys and petty cash • Responsible for updating Corporate Services Unit Admin Services policies• Coordinate maintenance requests, as well as arrange external vendor services • Provide fleet support to regional services staff, rental cars, hotel bookings, fleet vehicle repairs

Customer Care Representative

• May 2017 - Mar 2019

• Listen and respond to customers’ needs and concerns regarding production insurance.• Provide information about production insurance to Ontario producers. • Maintain a high level of accuracy by recording detailed interactions on conversation in database.• Perform administrative task by processing inbound and outbound new applications.• Complete assignment request and PI BRM incoming faxes and email.

Customer Care Representative

• Dec 2010 - May 2017