Zoleka Dikana

Senior Assistant Officer at University of the Free State
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Contact Information
us****@****om
(386) 825-5501
Location
Welkom, Free State, South Africa, ZA

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Experience

    • South Africa
    • Higher Education
    • 700 & Above Employee
    • Senior Assistant Officer
      • Jul 2022 - Present

      1. Head of Department Assistance • Manage the diary and electronic diary of the Academic Head of Department. • Assist the Academic Head of Department as needed. 2. General Office Management and Administration • Manage the general telephone and email line to the department, handle email and other correspondence, manage queries and distribute information. • Order and distribute office supplies and manage wastepaper. • Supervise the cleanliness and general neatness of the building and lecture venues and liaise with cleaning staff. • Arrange travel and accommodation arrangements (national and international) for staff members and visitors. • Facilitate security measures within the department. 3. Financial Administration • Manage financial matters in collaboration with the Head of Department • Submit employee claims, ad hoc claims and F1 forms, and job requests • Handle all purchases and orders via university requisitions. • Monitor all entities of the department and prepare financial statements • Perform general administrative support including obtaining quotations, obtaining electronic requisitions, and finalising all purchases as well as all other departmental claims. • Assist academic staff to manage payments to and from their entities. 4. Academic administration • Manage enquiries related to the academic programmes. • Capture student marks on the UFS systems and handle the administration pertaining to these. • Compile and finalise documentation for students applying for overseas registration including describing the curriculum as well as the number of hours spent on each module. • Coordinate and format examination and test question papers in the department and hand in the examination question papers at the examination division. 5. Research Administration • Assist with logistics pertaining to research projects as required • Assist academic staff with the capturing of information on the Research Information Management System (RIMS) Show less

    • South Africa
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Membership Team
      • Nov 2021 - Present

    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Teleprospector
      • Apr 2022 - Jun 2022

      Key Duties • Actively Prospecting clients over the telephone. • Set up meetings for financial Advisors and clients Key Duties • Actively Prospecting clients over the telephone. • Set up meetings for financial Advisors and clients

    • South Africa
    • Research Services
    • 700 & Above Employee
    • Intern
      • May 2021 - Oct 2021

      • Participate in various stages of the research process using appropriate tools • Support the management of projects, as allocated by the division • Ensure quality work by following correct policies, processes, procedures and steps as outlines in the training manual. • Manage assets and tools of trade as allocated and provided by the HSRC • Strictly adhere to all HSRC policies and procedures and risk management process • Participate in various stages of the research process using appropriate tools • Support the management of projects, as allocated by the division • Ensure quality work by following correct policies, processes, procedures and steps as outlines in the training manual. • Manage assets and tools of trade as allocated and provided by the HSRC • Strictly adhere to all HSRC policies and procedures and risk management process

    • Germany
    • Business Consulting and Services
    • 100 - 200 Employee
    • Business Analyst Trainnee
      • Sep 2021 - Sep 2021

      Creating a detailed business analysis, outlining problems, opportunities and solutions for a business • Budgeting and forecasting • Planning and monitoring • Variance analysis • Pricing • Reporting • Defining business requirements and reporting them back to stakeholders Creating a detailed business analysis, outlining problems, opportunities and solutions for a business • Budgeting and forecasting • Planning and monitoring • Variance analysis • Pricing • Reporting • Defining business requirements and reporting them back to stakeholders

    • South Africa
    • Higher Education
    • 700 & Above Employee
    • Assistant Officer
      • Jun 2021 - Aug 2021

      • Greet and welcome students, parents, directory boards in a professional manner.• Covers the reception. • Provide students and parents with information and direct them to departments• Answer phone calls and direct callers to appropriate parties.• Perform administrative tasks, including mailing, sorting files, photocopies, scanning and printing.• Monitor and manage inventory of office supplies, order and distribute office supplies where necessary.• Signs delivery packages and distribute to appropriate recipients.• Schedule appointments and meetings.• Perform additional duties when required. Show less

    • Intern
      • Dec 2019 - May 2021

      • Assist students during the bi-annual registration processes and handling students’ enquiries daily.• Interpret and apply Faculty & University General Rules.• Provide academic advice to current and prospective students in the faculty of EMS.• Prepare enquiry documents for the faculty manager.• Assist the office Manager with compiling student appeal files• Sending feedback to student via emails regarding the Dean and Vice Dean decision regarding student readmission.• Assist Office Manager with ordering office equipment( Stationery, water, ink etc)• Perform general Administration (Printing, scanning, filing and record keeping).• Put comments on students’ academic records.• Reception desk (Switchboard, bookings of appointments and referrals). Show less

    • Career Services Volunteer
      • Feb 2018 - May 2018

      My role was to gather,analyse and capture data.Secondly, planning,preparing and carrying out events.In addition, communicate with clients via email,face to face and telephone.Lastly, editing,printing and filing out CV's. My role was to gather,analyse and capture data.Secondly, planning,preparing and carrying out events.In addition, communicate with clients via email,face to face and telephone.Lastly, editing,printing and filing out CV's.

  • University of the Free State
    • University of Free State
    • Mathematical and biometrical principles in Agriculture Tutor
      • Aug 2014 - Oct 2014

      Assisting students in establishing the basics and current focus of the course Assisting students in establishing the basics and current focus of the course

    • Peer Mentor
      • Sep 2013 - Sep 2014

      Assisting Residence counselor with the first years mainly on unusual behavior.Give academic advice and organizing events for first years to adjust on the values and rules of the university and Kagiso Residence. Assisting Residence counselor with the first years mainly on unusual behavior.Give academic advice and organizing events for first years to adjust on the values and rules of the university and Kagiso Residence.

Education

  • University of the Free State
    Bachelor of Commerce Honours with specialisation in Entrepreneurship Management, Entrepreneurship Management
    2020 - 2020
  • University of the Free State/Universiteit van die Vrystaat
    Bachelor of Commerce specializing in Economics, Economics
    2016 - 2019
  • University of the Free State
    Bachelors degree, Agriculture: Irrigation Management
    2012 - 2016
  • University of the Free State
    Masters of Commerce with specilisation in Business Management
    2021 -

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