Experience

NorthWest Student Exchange

• United States
• International Affairs
• 1 - 100 Employee

• Regional Manager

  • Jan 2022 - Present

  Seattle, Washington, United States Supervised and maintained a team of 30+ Area Coordinators to ensure NWSE exchange students were matched with suitable host families. Formulated strategies for the successful execution of multiple community and host family outreach projects, optimizing recruiting efforts and driving an increase in qualified prospects. Researched additional resources to strengthen NWSE program quality measures, guaranteeing the safety and satisfaction of all participants. Developed and implemented a… Show more Supervised and maintained a team of 30+ Area Coordinators to ensure NWSE exchange students were matched with suitable host families. Formulated strategies for the successful execution of multiple community and host family outreach projects, optimizing recruiting efforts and driving an increase in qualified prospects. Researched additional resources to strengthen NWSE program quality measures, guaranteeing the safety and satisfaction of all participants. Developed and implemented a comprehensive training program for Area Coordinators, teaching recruiting processes and best practices for working with host families. Provided support to students and host families throughout their program duration, ensuring successful outcomes. Developed strategic plans and marketing tools to increase local engagement with NWSE services. Monitored and enforced adherence to DOS & CSIET regulations, designing quality assurance control procedures resulting in 100% compliance. Show less



AFS Intercultural Programs

• United States
• Non-profit Organizations
• 700 & Above Employee

• Admission Manager

  • Jul 2012 - Mar 2020

  For seven consecutive years, I successfully managed and directed admission processes for over 300 international students, guaranteeing their placement on time. Research market opportunities and develop program ideas for inbound and outbound programs for the AFS intercultural exchange and service portfolio Worked closely with organizational leadership, network partners, and organizations with similar values and goals to define and design viable programs. Guide, support, and inform… Show more For seven consecutive years, I successfully managed and directed admission processes for over 300 international students, guaranteeing their placement on time. Research market opportunities and develop program ideas for inbound and outbound programs for the AFS intercultural exchange and service portfolio Worked closely with organizational leadership, network partners, and organizations with similar values and goals to define and design viable programs. Guide, support, and inform applicants through the admissions process by advising students through the selection of country and program, explaining the application and visa processes, and setting expectations about the program. Reviewed over 500+ applications for accuracy, completeness, and proper format to make decisions on acceptance and Facilitated webinars to ensure applicants and participants were informed and prepared for their program abroad. Coordinate communication with other departments to solve unexpected issues and support seasonal staff in escalated customer service issues and situations. Mentored and supervised local staff and volunteers in their planning and support initiatives to ensure successful objectives delivery throughout the year. Show less



St. Patrick School of Santo Domingo

• Dominican Republic
• Education Administration Programs
• 1 - 100 Employee

• Preschool Counselor

  • Sep 2011 - Jul 2012

  Provided social development group counseling services to all Lower School students, addressing issues of social skill development, reciprocity, social communication, emotional awareness, attention, anxiety, impulse control, self-esteem, self-advocacy, perspective taking, and conflict resolution. Provided individual counseling on an as-needed, daily, and weekly basis, addressing issues of grief, bereavement, anxiety, anger management, behavioral challenges, regulation, self-esteem, and… Show more Provided social development group counseling services to all Lower School students, addressing issues of social skill development, reciprocity, social communication, emotional awareness, attention, anxiety, impulse control, self-esteem, self-advocacy, perspective taking, and conflict resolution. Provided individual counseling on an as-needed, daily, and weekly basis, addressing issues of grief, bereavement, anxiety, anger management, behavioral challenges, regulation, self-esteem, and problem-solving. Designed and monitored functional behavior assessments and behavior intervention plans to increase work completion, on-task behavior, positive social interactions, self-monitoring, and behavior regulation. Consulted with teachers, staff, parents, and administrators on individual student progress and collaborated on promoting a positive milieu, fostering academic success and social competency in students. Scheduled and led parent meetings and phone conferences to provide continuous at-home strategies to help support children's academic and social-emotional development. Show less



Consejo Nacional para la Niñez y la Adolescencia

• Government Administration
• 1 - 100 Employee

• Social Worker

  • Dec 2010 - Sep 2011

  Assisted adoptive family with adoption Placement Agreement and adoption subsidy, finalization, and post-finalization paperwork and processes. Determined and recommended which services are needed for the child and family, including mental health, drug, and alcohol services, respite care, and supervised or unsupervised visitations/interactions. Maintained confidential case documentation. Consulted multidisciplinary teams to analyze individual situations and provide suitable family… Show more Assisted adoptive family with adoption Placement Agreement and adoption subsidy, finalization, and post-finalization paperwork and processes. Determined and recommended which services are needed for the child and family, including mental health, drug, and alcohol services, respite care, and supervised or unsupervised visitations/interactions. Maintained confidential case documentation. Consulted multidisciplinary teams to analyze individual situations and provide suitable family services, significantly increasing client satisfaction by 40%. Gather background information and prepare records and reports of the cases for possible presentation in court or elsewhere. Plan, evaluate, improve and develop protective services or welfare. Interviewed clients individually and in family, groups to determine services to best address specific needs. Show less



Organización de Estados Iberoamericanos -OEI-

• Spain
• Education Administration Programs
• 500 - 600 Employee

• Program Coordinator

  • Oct 2010 - Feb 2011

  Cultivated relationships with community leaders and public agencies to promote programs within the community. Conducted comprehensive assessments and executed actionable plans to ensure program objectives met the needs of the population, leading to a 10% improvement in program effectiveness. Led efficient coordination of over 200 activities and events throughout the region, increasing event registration by 85%