Experience

Vallen USA

• United States
• Wholesale
• 700 & Above Employee

• Commercial Credit Analyst

  • Oct 2019 - Present



Booking.com

• Netherlands
• Software Development
• 700 & Above Employee

• Junior Account Manager

  • Aug 2017 - Oct 2019

  Increase the revenue and market share of managed clients, targeted on room nights booked, and net stayed commission. Provide thorough detailed analysis to partners to improve booking production, revenue earned, and market impact. Network internally across global channels to bring best practices and advise to local team. Conduct pricing checks using internal tooling and on the spot check on competitor platforms to ensure rate parity and analyze disparity finding, while coaching partners on how to correct and improve discrepancies and decrease lost revenues.🔶Accountable for managing a portfolio of over 250 business partners within the state of Georgia. 🔶New Partnership Expert- Join weekly regional calls to update team with new procedures and best practices shared by other offices on how to obtain new business clients. 🔶Credit Control Expert- First point of contact for any finance related issues within the office with responsibility for escalating and solving issues for team members. 🔶Utilize internal analytics to compare against market trends and current strategies, resulting in enabling partners to target more productive market segments. 🔶Work in liaison with 8 Account Managers to ensure timely completion of internal projects such as wide spread policy changes, promotion building and content updates for partners.

• Credit Controller

  • Aug 2013 - Aug 2017

  Ensured compliance to company policies and applicable governmental regulations. Maintained client relationships, and reviewed mass communications to ensure partners were updated on accounts standing and any resolve any immediate actions required. Communicate proactively with internal and external customers on significant issues to indicate progress, resolve issues, handle and/or escalate disputes. Edit and generate new invoices after reviewed and approved disputes. Used consultative negotiation skills while implementing collection strategy to improve payment behavior. 🔶Successfully maintained a ledger of 1000+ client accounts producing EUR 3 million yearly. 🔶Executed the overall collection of 92-98% of portfolio. 🔶Achieved KPIs on a quarterly basis while exceeding total goal by 3% consistently. 🔶Communicated with B2B level clients on a daily basis regarding delinquent payments and failed ACH or credit card payments. 🔶Monitored overdue debtors while generating daily aging reports and using excel formulas such as V-Lookups to monitor incoming/posted payments. 🔶Met with finance department on a quarterly basis for forecasting purposes, market challenges, and share best practices. 🔶Managed early stages of collection risk and escalating accordingly by coding properly in SAP before deadlines.



Employment Plus

• United States
• Staffing and Recruiting
• 400 - 500 Employee

• Staffing & Human Resources Assistant

  • Oct 2010 - Aug 2013

  Completed necessary pre-employment processes including reference and background checks, drugs tests and employment eligibility on a daily basis. Assess and investigate contractor related problems, administer performance counseling, coaching and disciplinary measures. Generated and reviewed statistical reporting for marketing and accounting purposes. Tracked accounts payable and receivable, as well as processing of invoices for clients on a weekly basis. 🔶Maintained 50+ employees work profile to ensure accurate record for potential opportunities,promotions and terminations. 🔶Successfully evaluated candidates’ strengths through initial phone screening, internal interviewing and setting up skills assessments prior to submittal to clients on a daily basis while filling requested orders. 🔶Managed payroll processing for over 250+ employees, while tracking deductions of child support, garnishments and taxable/non-taxable per diems.