Experience

The Buckingham and The Plaza
• Hospitals and Health Care
• 1 - 100 Employee
• Sales Couselor

  • Jan 2022 - Present

Apex Oaks Assisted Living & Memory Care
• Community Relations Director

  • Aug 2018 - Jan 2022


Discovery Senior Living

• United States
• Real Estate
• 300 - 400 Employee

• Senior Lifestyle Counselor

  • Jun 2017 - Aug 2018

  Easy, Carefree Living Conservatory Senior Living's carefree senior-living programs provide residents with fun, stress-free, easy living. Socialize with neighbors, enjoy fine dining, get out-and-about with chauffeured transportation, and take advantage of all the health and wellness opportunities. Plus, weekly housekeeping and concierge services all make life the best it could be. Now that's living! Easy, Carefree Living Conservatory Senior Living's carefree senior-living programs provide residents with fun, stress-free, easy living. Socialize with neighbors, enjoy fine dining, get out-and-about with chauffeured transportation, and take advantage of all the health and wellness opportunities. Plus, weekly housekeeping and concierge services all make life the best it could be. Now that's living!



Holiday Retirement

• United States
• Hospitality
• 700 & Above Employee

• Sales Leader

  • Aug 2016 - Jun 2017

  Lead Generation Generate, cultivate, and maintain referral relationships with local professional groups and healthcare organizations. Increase awareness, reputation, and knowledge of the community with key decision makers. Work with the Holiday Marketing team to develop and convert leads. Pursue all potential leads, update and manage the local CRM system. Manage and conduct successful on and off-site special events and activities to drive on site tours and education on benefits of the community. Develop and manage internal referral programs with residents. Develop leads from new/current residents, potential residents, and family members. Assist incoming residents with transition and move into the property. Lead Conversion Visiting potential residents in their homes to follow up on information gathered during tour, events, and/or phone conversations. Convert leads to tours and tours to contracts through education of potential residents and family members. Explain Rental Agreement (i.e. rent, fees, etc.) to ensure a clear understanding of resident commitments. Negotiate incentives and terms of Rental Agreement with prospective residents. Secure and complete each lease within the parameters of Holiday Retirement's values and expectations. Training - Successful completion of comprehensive classroom training to learn Holiday Retirement's culture, the senior housing industry, and our localized grass roots approach to sales and marketing. Competition - Conduct strategic market and demographic analysis within the area to understand current market position. Update internal systems and reports to improve pricing structure. Float - May need to support one or more communities in a local area. Travel between communities



N2 Publishing

• Book and Periodical Publishing
• 1 - 100 Employee

• Area Director

  • Jan 2016 - Oct 2016

  WE CREATE CUSTOMIZED PUBLICATIONS We create custom publications that transform places people live into places people love. Our publications give members of exclusive communities the opportunity to learn about their neighbors by reading their stories and seeing photos that are important to them. The result: quality publications that echo the voice of the neighborhood and reflect the community itself. Throughout the nation, communities who receive an N2 publication find that they know more about their neighbors and feel connected to them in ways that are meaningful and life changing.



Nexus Specialty Hospital

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing Liaison

  • May 2014 - Oct 2015

  Primary marketing representative for the facility and was responsible for clinical assessments of potential referrals to the facility; serve as liaison between facility personnel and the families of referrals and other professionals in the community. Conducted sales calls to existing and potential referral sources. Scheduled, coordinated and promoted educational/CEU activities to referral sources to support ongoing professional development. Primary marketing representative for the facility and was responsible for clinical assessments of potential referrals to the facility; serve as liaison between facility personnel and the families of referrals and other professionals in the community. Conducted sales calls to existing and potential referral sources. Scheduled, coordinated and promoted educational/CEU activities to referral sources to support ongoing professional development.



Sava Senior Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing Liaison

  • Apr 2012 - Sep 2013

  Establish and expand census and quality mix through astute direction, implementation, support, analysis, and execution of sales and marketing initiatives; design and implementation of referral programs; and roll out of customer service strategies. Foster long-term relationships with physicians, case managers, discharge planners, and nurses to gain referrals. Conduct and coordinate clinical assessments in acute and sub-acute care hospitals. Proffer appropriate information and assistance in choosing a nursing center to various prospective patients and interested parties through utilizing the needs based selling process, IMPACT. Manage, track and report on the customer and patient experience through Sales Force, a customer relationship management tool. Key Accomplishments:  Successfully spearheaded mission demonstration to all staff, staff evaluation, performance development, and staff motivation that led to company mission and goals attainment  Rendered proactive involvement in physician symposia, physician lunches and dinners, and other related marketing activities, expanding network and capturing new business and referrals



Gulf Coast Regional Blood Center

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Account Representative

  • Sep 2006 - Apr 2012

  Recruited and trained blood donor groups to host quarterly blood drives to meet monthly, quarterly and annual goals. Responded to ever changing market conditions in fast-passed sales environment. Effectively prioritized multiple con-current projects and daily tasks. Communicated effectively with individuals from different cultural and educational backgrounds to build relationships and loyalties. Encouraged donor group participation through speaking engagements. Served as team lead on monthly rotation to complete task based projects to promote team work, career development, and motivate peers. Supported organization while serving as Team Member on Employee Blood Drive Committee to promote blood donations within the organization. Key Accomplishments:  Managed more than 200 accounts with an overall 108% unit goal accuracy  Exceeded annual goals four out of five years with an overall blood drive efficiency of 103%  Ranked Top Producer while growing geographic territory by an average of 38% over 6 years


National Envelope
• United States
• Real Estate
• 1 - 100 Employee
• Lead Customer Service Representative

  • 2001 - 2006