Experience

TCS

• Ireland
• Professional Training & Coaching
• 700 & Above Employee

• Freelance Service Ambassador

  • Aug 2017 - Present

  Analyse customers’ needs and preferences correctly. Maintains Company’s service standards by exercising professionalism and empathy when dealing with customers. Focused towards creating a WOW experience and well versed in evaluating options to choose the best solution for customers. Provides full suite of customer services offerings (e.g. shipment status, tracking and other related queries) to customers contacting TCS via the customer service hotline & electronic channels timely and accurately. Follow-up and makes scheduled call backs. Ensures that critical issues are highlighted and seek advice for resolutions. Show less



Tenonnet

• IT Services and IT Consulting
• 1 - 100 Employee

• Freelance Resume Writer

  • Aug 2018 - Present

  Prepares client’s resume by using correct and appropriate words. Makes favorable impression quickly by researching the best design to catch a potential employer's attention. Set up the applicant's work experience on paper in a variety of ways to attract employers. Obtain high customer satisfaction through continuous communication and task completion complying with time and deadline. Prepares client’s resume by using correct and appropriate words. Makes favorable impression quickly by researching the best design to catch a potential employer's attention. Set up the applicant's work experience on paper in a variety of ways to attract employers. Obtain high customer satisfaction through continuous communication and task completion complying with time and deadline.



Maple Leaf Cement Factory Limited

• Pakistan
• Construction
• 700 & Above Employee

• Marketing Executive

  • Dec 2018 - Oct 2020

  I mark complains for transporters and dealers and make sure to get it resolved within time. I am responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely. I mark complains for transporters and dealers and make sure to get it resolved within time. I am responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.



Ampak Soft Intl

• United States
• Apparel & Fashion
• 1 - 100 Employee

• assistant marketplace

  • Apr 2014 - Sep 2017

  Manage product listing and handle data by uploading images as well as optimising inventory. Created short and attractive product titles to maximise the searching. Gained customer attention by listing proper description of each product and providing discount on different occasions. Manage product listing and handle data by uploading images as well as optimising inventory. Created short and attractive product titles to maximise the searching. Gained customer attention by listing proper description of each product and providing discount on different occasions.



fk engineering

• Karachi, Pakistan

• Engineering Trainee

  • Sep 2013 - Mar 2014

  Maintained safe work environment by implementing health and safety procedures. Negotiated with clients and suggested best product according to their requirement. Monitored end-to-end process of project management from start till completion by coordinating with labour and assigning day-to-day tasks to project team. Produced best quotation prices for client inquiry within time. Maintained safe work environment by implementing health and safety procedures. Negotiated with clients and suggested best product according to their requirement. Monitored end-to-end process of project management from start till completion by coordinating with labour and assigning day-to-day tasks to project team. Produced best quotation prices for client inquiry within time.