Zofia Mikołajczyk

Business Analyst and Support at Solvti
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Contact Information
us****@****om
(386) 825-5501
Location
Poland, PL
Languages
  • English Professional working proficiency
  • German Full professional proficiency
  • Polish Native or bilingual proficiency

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Credentials

  • Lean Canvas
    Polski Fundusz Rozwoju S.A. (PFR)
    May, 2020
    - Nov, 2024
  • Internal Auditor of Quality Management System according to ISO 9001:2015
    PCC-CERT Polskie Centrum Certyfikacji
    Oct, 2019
    - Nov, 2024
  • ACERT SERMO Academic Certificate in English B2
    Politechnika Warszawska
    Jun, 2019
    - Nov, 2024
  • Deutsches Sprachdiplom II
    Kultusministerkonferenz
    Mar, 2017
    - Nov, 2024

Experience

  • Solvti
    • Poland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst and Support
      • Nov 2021 - Present

      • Configure and administrate team’s product in Odoo (ERP) • Create user manuals, conduct live user trainings • Prepare various reports, analyses for the users and for the team (BPMN/UML/Mind Mapping) • Be a project leader for certain projects related to software development • Configure and administrate team’s product in Odoo (ERP) • Create user manuals, conduct live user trainings • Prepare various reports, analyses for the users and for the team (BPMN/UML/Mind Mapping) • Be a project leader for certain projects related to software development

  • Taret Sp. z o.o. Sp. Komandytowa
    • Milanówek, Woj. Mazowieckie, Polska
    • Production Support Specialist
      • Feb 2018 - May 2021

      In my work, I dealt with comprehensive service for foreign contractors (mainly German and English-speaking). I participated in concluding new contracts and planning strategic activities of the company. My building relations with the client was also closely related to all technical aspects (handling complaints, assistance in translating documentation and during certification). In addition, my work was a combination of accounting processes (balance sheet, warehouse management, sales documents) and production (creating technical documentation). I was responsible for coordinating shipping processes and cooperating with shipping companies and suppliers. An additional experience was also the participation and co-creation of a new ERP system implemented in the company. Show less

  • RTV EURO AGD
    • Poland
    • Retail
    • 700 & Above Employee
    • Junior Office Coordinator
      • Feb 2017 - Dec 2017

      • Coordinating the work of the outer office • Organization of business meetings • Providing the office with the necessary articles • Work in the SAP system (a.o. issuing invoices, warehouse operations) • Telephone customer service • Organizing internal competitions • Coordinating the work of the outer office • Organization of business meetings • Providing the office with the necessary articles • Work in the SAP system (a.o. issuing invoices, warehouse operations) • Telephone customer service • Organizing internal competitions

Education

  • Politechnika Warszawska
    Magister (Mgr), Inżynieria Zarządzania
    2021 - 2023
  • Politechnika Warszawska
    Engineer's degree, Management and Production Engineering
    2017 - 2021
  • Uniwersytet Warszawski
    Licencjat (Lic.), Germanistyka
    2016 - 2017

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