Fitness Trainer

• Dec 2021 - Present

Personal Fitness Trainer

• Feb 2021 - Present

Fitness Instructor

• Mar 2020 - Oct 2021

• Deliver instruction in the F45 terminology and ensure clients are using correct form at all times • Deliver high quality, results focused F45 group fitness classes • Motivate members during and after training • Inspire and promote an energetic environment • Develop and help foster a positive, motivational and community based team training environment • Engage trial customers, walk-ins and close sales for full-time membership • Deliver instruction in the F45 terminology and ensure clients are using correct form at all times • Deliver high quality, results focused F45 group fitness classes • Motivate members during and after training • Inspire and promote an energetic environment • Develop and help foster a positive, motivational and community based team training environment • Engage trial customers, walk-ins and close sales for full-time membership

Complex Leader

• 2016 - 2020

- Lead a team of cabin crew to ensure all personnel on-board company aircraft are well taken care of and manage the crew's welfare & safety at out ports.- Complete reporting documentation and conduct cabin crew performance assessment.- Closely monitor & coach probationary crew, provide line training and support the development of cabin crew. Counsel, where necessary, for non-compliance to company procedures.- Maintain professional knowledge of operating a flight, including emergency procedures & safety equipment, inflight sales cash management and ensuring inflight satisfaction of passenger.- Facilitate a cooperative and harmonious work environment and ensure all areas are effectively supervised. Show less

Cabin Crew

• 2015 - 2016

- Responsible for the safety and service in high standards throughout the cabin and actively looking for ways to exceed passengers’ expectations.- Being trained to carry out inflight safety and security procedures as well as deal with various emergencies, security situations and customer handling.- Demonstrate interpersonal effectiveness and take initiative to address difficult issues.- Manage a tight and demanding schedule spanning several timezones and shift work.

Customer Service Agent

• 2014 - 2015

· Handle customer ticket reservation, visa and sales · Render assistance to passengers with issues on ground and provide solutions · Handle customer ticket reservation, visa and sales · Render assistance to passengers with issues on ground and provide solutions

Guest Relations Officer

• 2013 - 2014

· Meet, greet, room and escort VIPs of Beijing’s iconic landmark hotel · Manage and process guest feedback and complaints · Maintain room inventory and monitor house situation, upholding standard and image of hotel · Update and introduce new product and service offerings to VIPs · Meet, greet, room and escort VIPs of Beijing’s iconic landmark hotel · Manage and process guest feedback and complaints · Maintain room inventory and monitor house situation, upholding standard and image of hotel · Update and introduce new product and service offerings to VIPs

Information Desk

• 2012 - 2013

· Provide information to passengers regarding their flight details, location of boarding gate and other important travel information such as liquor and tobacco allowances · During delays or emergencies, communicate with passengers and render support · Provide information to passengers regarding their flight details, location of boarding gate and other important travel information such as liquor and tobacco allowances · During delays or emergencies, communicate with passengers and render support