Experience

Cin7

• New Zealand
• Software Development
• 200 - 300 Employee

• Implementation Specialist

  • Sep 2022 - Present



American National Bank

• United States
• Banking
• 300 - 400 Employee

• Community Banker II

  • Aug 2021 - Aug 2022

  • Opens a variety of new accounts for consumer and commercial clients including checking, savings, IRA, CD, Trust, Estate, and Power of Attorney Accounts, etc.• Processes consumer loan applications, collects and provides documents to loan processing departments, and owns the signing of loan paperwork with the consumer• Provides information and answers questions regarding deposit and loan rates, fees, and bank policies.• Generates growth in deposit and loan balances through sales, marketing, promotion, and referral of products• Acquires, retains, and manages the relationship of clients Show less

• Community Banker I

  • Dec 2018 - Nov 2021

  • Provide outstanding customer service.• Open consumer personal and business accounts.• Build and maintain relationships with existing and future clients• Perform basic Teller duties• Assist with any client issues with online and mobile banking application• Handle customer inquires through phone and email• Be able to speak on behalf of the bank’s rates, deposit information, fee’s, or processes• Monitor account activity to ensure customer is getting all services that are needed• Research transactions and help dispute fraud and errors Show less



Cabela's

• United States
• Retail
• 700 & Above Employee

• Group Sales Manager - Front End Operations

  • Apr 2017 - Dec 2018

  • Managed 20+ employees• Performed annual performance reviews• Responsible for training new employees on the Point-of-Sale system• Made sure all registers in the store have enough cash for the business day and were functioning properly• Responded to customer inquiries and issues in a timely manner• Performed daily and monthly accounting procedures

• Assistant Customer Service Manager

  • Jun 2014 - Mar 2017

  • Assisted the GSM and Human Resources Manager to staff the department• Oversee front end staff which included, Customer Service, Cashiers, Switchboard Operator • Assisted GSM with department schedules• Provided coaching to staff regarding obtaining metric goals• Maintained a high level of personal Customer Service; achieved better than Company average customer service results via Voice of Customer Survey

• Clubbooth Outfitter

  • Nov 2011 - Jun 2014

  • Acquired and activated new members by inputting credit applications• Responsible for helping meet metric goals and objectives for self and store• Provided peer coaching, recognition, and support as a CLUB advocate and representative• Executed all Cabela’s CLUB operational and compliance programs• Responsible for helping meet metric goals and objectives for self and store