Zoe Man
Ecommerce Associate at Attends UK- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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Chinese Professional working proficiency
Topline Score
Bio
Rhiane Hale
Zoe is a highly motivated individual who works well as a part of a team but is also a loyal and trust worthy member of my team and can be relied upon to work well alone. Zoe has taken a diverse approach to her role taking on an element of account managing, business development and retail merchandising. Due to increased work load - as a part of her role Zoe has supported our marketing department, managing our social media platforms, organising exhibitions and conferences as well as designing and executing good quality POS marketing materials. As my longest standing team member I often rely upon Zoe to support and nurture new starters to ensure they have the knowledge they need going forward along with a warm welcome to the team. Feedback is always excellent and Zoe has contributed to the success of our longest retained team within the retail channel. Zoe has a keen eye for data analysis and market insight - on many occasions she has supported me with prompt information to market changes. Zoe has shown initiative through the development of new procedures to promote best practise for her and the team. Overall Zoe has been a pleasure to work with - she has a respectful, professional approach to work and creates a calming working environment. Regards, Rhiane Forber.
Rachel Tank
Zoe is an extremely hard working, motivated individual. It was a pleasure to be a line manager to such a kind and caring member of the team. She manoeuvred effortlessly into new roles and challenges and always completed tasks on time and with high standards. Zoe was always flexible and happy to help with her customer service being second to none.
Rhiane Hale
Zoe is a highly motivated individual who works well as a part of a team but is also a loyal and trust worthy member of my team and can be relied upon to work well alone. Zoe has taken a diverse approach to her role taking on an element of account managing, business development and retail merchandising. Due to increased work load - as a part of her role Zoe has supported our marketing department, managing our social media platforms, organising exhibitions and conferences as well as designing and executing good quality POS marketing materials. As my longest standing team member I often rely upon Zoe to support and nurture new starters to ensure they have the knowledge they need going forward along with a warm welcome to the team. Feedback is always excellent and Zoe has contributed to the success of our longest retained team within the retail channel. Zoe has a keen eye for data analysis and market insight - on many occasions she has supported me with prompt information to market changes. Zoe has shown initiative through the development of new procedures to promote best practise for her and the team. Overall Zoe has been a pleasure to work with - she has a respectful, professional approach to work and creates a calming working environment. Regards, Rhiane Forber.
Rachel Tank
Zoe is an extremely hard working, motivated individual. It was a pleasure to be a line manager to such a kind and caring member of the team. She manoeuvred effortlessly into new roles and challenges and always completed tasks on time and with high standards. Zoe was always flexible and happy to help with her customer service being second to none.
Rhiane Hale
Zoe is a highly motivated individual who works well as a part of a team but is also a loyal and trust worthy member of my team and can be relied upon to work well alone. Zoe has taken a diverse approach to her role taking on an element of account managing, business development and retail merchandising. Due to increased work load - as a part of her role Zoe has supported our marketing department, managing our social media platforms, organising exhibitions and conferences as well as designing and executing good quality POS marketing materials. As my longest standing team member I often rely upon Zoe to support and nurture new starters to ensure they have the knowledge they need going forward along with a warm welcome to the team. Feedback is always excellent and Zoe has contributed to the success of our longest retained team within the retail channel. Zoe has a keen eye for data analysis and market insight - on many occasions she has supported me with prompt information to market changes. Zoe has shown initiative through the development of new procedures to promote best practise for her and the team. Overall Zoe has been a pleasure to work with - she has a respectful, professional approach to work and creates a calming working environment. Regards, Rhiane Forber.
Rachel Tank
Zoe is an extremely hard working, motivated individual. It was a pleasure to be a line manager to such a kind and caring member of the team. She manoeuvred effortlessly into new roles and challenges and always completed tasks on time and with high standards. Zoe was always flexible and happy to help with her customer service being second to none.
Rhiane Hale
Zoe is a highly motivated individual who works well as a part of a team but is also a loyal and trust worthy member of my team and can be relied upon to work well alone. Zoe has taken a diverse approach to her role taking on an element of account managing, business development and retail merchandising. Due to increased work load - as a part of her role Zoe has supported our marketing department, managing our social media platforms, organising exhibitions and conferences as well as designing and executing good quality POS marketing materials. As my longest standing team member I often rely upon Zoe to support and nurture new starters to ensure they have the knowledge they need going forward along with a warm welcome to the team. Feedback is always excellent and Zoe has contributed to the success of our longest retained team within the retail channel. Zoe has a keen eye for data analysis and market insight - on many occasions she has supported me with prompt information to market changes. Zoe has shown initiative through the development of new procedures to promote best practise for her and the team. Overall Zoe has been a pleasure to work with - she has a respectful, professional approach to work and creates a calming working environment. Regards, Rhiane Forber.
Rachel Tank
Zoe is an extremely hard working, motivated individual. It was a pleasure to be a line manager to such a kind and caring member of the team. She manoeuvred effortlessly into new roles and challenges and always completed tasks on time and with high standards. Zoe was always flexible and happy to help with her customer service being second to none.
Experience
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Attends UK
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United Kingdom
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Hospitals and Health Care
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1 - 100 Employee
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Ecommerce Associate
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May 2022 - Present
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Marketing Associate
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Jun 2021 - May 2022
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Acting Marketing Executive (UK)
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Dec 2019 - May 2021
Attends supply the NHS as well as national retailers which is why we have a wide range of marketing material targeting different audiences. Creating synergy between the two departments allows for cost savings as well as brand consistency. I work alongside our in-house graphics team to produce high quality campaigns for our teams across the country.* Trade shows* Online marketing; including the website, YouTube channel, Social Media platforms, Creating and managing the company LinkedIn profile, E-shots and Google Ads.* Offline marketing; including POS material for our retailers, magazine adverts and branded goods.* Promotional literature and training material for professionals and end consumers.
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Retail Account Support
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Jan 2019 - Dec 2019
Working alongside the Retail Account Manager on national accounts, including Boots, Tesco, Argos and Amazon.* Analysing data using Excel (working knowledge of Lookups, Pivots and charts).* Competitor research and analysis.* Data compilation and management.* Producing weekly reports for internal and external stakeholders.* User of MicroStrategy, PowerPoint and Word.* Logistical problem-solving, handling supply issues.* Invoicing.
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Sales Development Advisor & Marketing Assistant
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Jan 2016 - Dec 2018
* Retail merchandising for major retailers such as Boots and Tesco, as well as chain and independent pharmacies/mobility shops.* Providing advice and recommendations to retailers on merchandising in store including planogram changes and use of marketing material.* Working closely with the marketing manager with every day duties such as planning, social media management and e-shots.* Providing feedback and material for clients such as the NHS, Boots the pharmacy, Tesco and various independent/chain pharmacies and wholesalers.* Writing and proofreading documents.* Working with the graphics team to produce promotional material suitable for internal and external customers.* Managed the planning, preparation and review of our annual stand at the Pharmacy Show at the NEC, Birmingham.Website: www.Attends.co.uk
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Retail Merchandiser
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Feb 2014 - Dec 2015
* Field-based role, visiting Boots stores across my region managing own label incontinence products.* Managing and planning day-to-day activities with flexibility to the needs of the business.* Market research* Competition analysis* Problem solving* Influencing stock availability* Providing in-store training* Relationship building / Account management
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English Ministry Coordinator
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Aug 2010 - Mar 2016
* Inter-cultural team-working* Recruiting and empowering individuals* Planning events, liaising with internal and external stakeholders* Promoting the organisation and various events using different media (internal and external), including print and social media.* Building relationships cross-functionally* Strong administration skills * Inter-cultural team-working* Recruiting and empowering individuals* Planning events, liaising with internal and external stakeholders* Promoting the organisation and various events using different media (internal and external), including print and social media.* Building relationships cross-functionally* Strong administration skills
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Boots UK
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United Kingdom
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Retail
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700 & Above Employee
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Customer Assistant - Operations (Managing Baby & Healthcare)
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Oct 2010 - Jan 2014
A customer facing role which requires flexibility and quick response to business needs. Responsible for managing high standards in the retail environment of one of the countries top Boots stores (Regional Store of the Year 2012). * Implementing in-store marketing communications* Stock management* Customer focused* Providing legendary customer care in a fast-paced, busy environment* Extensive product knowledge with an ability to up-sell* An effective team player with ability to coach & motivate others
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ITHealth U.K. Ltd
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Marketing Intern
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Jan 2011 - Jun 2011
* Excellent organisational skills & good attention to detail * Designing, planning and writting E-shots, case studies, product flyers & whitepapers* Co-wrote a whitepaper with NHS Kingsmill Hospital* Experienced with Google Analytics & website management* Familiar with PPC, SEO & various social media tools* Willingness to learn new systemsWebsite: www.ithealth.co.uk * Excellent organisational skills & good attention to detail * Designing, planning and writting E-shots, case studies, product flyers & whitepapers* Co-wrote a whitepaper with NHS Kingsmill Hospital* Experienced with Google Analytics & website management* Familiar with PPC, SEO & various social media tools* Willingness to learn new systemsWebsite: www.ithealth.co.uk
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Africa Inland Mission International
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Non-profit Organizations
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1 - 100 Employee
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Administrative Assistant
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Jun 2008 - Sep 2008
* Planned and executed the 3-day children's programme for homecoming missionaries* Administrative responsibilities* Produced mail shots* Website management * Planned and executed the 3-day children's programme for homecoming missionaries* Administrative responsibilities* Produced mail shots* Website management
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Events Coordinator
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Jun 2007 - Feb 2008
* Coordinating major events* Marketing using various print media and online tools* Over the phone sales* Cross-departmental communication* Training staff members* Produced weekly sales reports* Managing 10 databases * Coordinating major events* Marketing using various print media and online tools* Over the phone sales* Cross-departmental communication* Training staff members* Produced weekly sales reports* Managing 10 databases
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Education
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2009 - 2010
Nottingham Trent University
Masters (MSc), Marketing -
2005 - 2009
Nottingham Trent University
BA (Hons), Business Studies (specialising in marketing) -
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Kimberley Comprehensive School
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