Zoe YU

General Service Assistant at American Institute in Taiwan
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Contact Information
us****@****om
(386) 825-5501
Location
New Taipei City, New Taipei City, Taiwan, TW
Languages
  • English Full professional proficiency
  • Chinese Native or bilingual proficiency
  • Korean Professional working proficiency
  • French Elementary proficiency

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Credentials

  • Google Analytics 基礎數位行銷
    谷歌
    May, 2021
    - Sep, 2024
  • TOEIC 多益證照
    The TOEIC® Program
    Dec, 2019
    - Sep, 2024
  • TOPIK 韓檢證照
    TOPIK & CO
    Dec, 2012
    - Sep, 2024

Experience

  • American Institute in Taiwan
    • International Trade and Development
    • 1 - 100 Employee
    • General Service Assistant
      • Jul 2021 - Present

      1. Supervision, administration, and direction of official travel arrangements for USA diplomatic officers. 2. Coordinate/ Execute all AIT public events in southern Taiwan, conducting liaison with the hotel, transportation, and caterers. 3. Daily motor pool operation and scheduling. Supervise and dispatch chauffeurs and office clerks. 4. Serve as shipping and receiving assistant, inspection of commodities. 1. Supervision, administration, and direction of official travel arrangements for USA diplomatic officers. 2. Coordinate/ Execute all AIT public events in southern Taiwan, conducting liaison with the hotel, transportation, and caterers. 3. Daily motor pool operation and scheduling. Supervise and dispatch chauffeurs and office clerks. 4. Serve as shipping and receiving assistant, inspection of commodities.

  • TutorABC
    • Taiwan
    • Education
    • 200 - 300 Employee
    • General Consultant
      • Aug 2020 - Apr 2021

      1. Language program advisory sales, both B2C and O2O. 2. KOL operation and maintain follow-up cooperation. 3. Marketing activities support ( Lectures, campus activities, cross-industry alliances, etc.) 1. Language program advisory sales, both B2C and O2O. 2. KOL operation and maintain follow-up cooperation. 3. Marketing activities support ( Lectures, campus activities, cross-industry alliances, etc.)

  • Cathay Pacific Airways
    • Hong Kong
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Attendant
      • Dec 2019 - Jun 2020

      1. Conduct safety procedures to maintain cabin safety during the whole flight period. 2. Administer medical rescue to passengers. 3. Implement high standard cabin service to ensure customer satisfaction. 4. Reassure and control passengers during any unexpected situation. 1. Conduct safety procedures to maintain cabin safety during the whole flight period. 2. Administer medical rescue to passengers. 3. Implement high standard cabin service to ensure customer satisfaction. 4. Reassure and control passengers during any unexpected situation.

  • NokScoot Airlines Co., Ltd.
    • Flight Attendant
      • Apr 2016 - Oct 2019

      1. Facilitate communication between the flight deck and cabin to ensure smooth operations. 2. Maximize the sales revenue base on in-flight meals and duty-free products. 3. Motivate juniors as a mentor role and assist the matters assigned by the flight supervisor. 4. Compose the training material and instruct SOP to the new comers. 1. Facilitate communication between the flight deck and cabin to ensure smooth operations. 2. Maximize the sales revenue base on in-flight meals and duty-free products. 3. Motivate juniors as a mentor role and assist the matters assigned by the flight supervisor. 4. Compose the training material and instruct SOP to the new comers.

  • The Sherwood Taipei 台北西華飯店
    • Taiwan
    • Hospitality
    • 1 - 100 Employee
    • Receptionist
      • Oct 2014 - Sep 2015

      1. Hotel reservations administration, operating room assignment and bill transaction handling. 2. Generate additional sales revenue by up-selling. 3. Customer complaints handling. 4. Support business lounge operation. 1. Hotel reservations administration, operating room assignment and bill transaction handling. 2. Generate additional sales revenue by up-selling. 3. Customer complaints handling. 4. Support business lounge operation.

Education

  • National Chengchi University
    Bachelor's degree, Korean Language and Literature
    2009 - 2014
  • Kyung Hee University
    International Exchange Program
    2011 - 2012
  • Ecole de Gouvernance et d'Economie de Rabat
    International Exchange Program
    2013 - 2014

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