Experience

Rygor

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Warranty Administrator

  • Jun 2018 - Present



Sparkle & Shine Domestic Services

• Swindon, United Kingdom

• Co-Owner

  • Sep 2016 - Jun 2018

  I designed and set up the website. I did client visits to quote for new jobs. Managed a team of 7 girls, completed the rota, managed the diary, bookings , holidays and the office phone/email. I did the wages and all payroll duties and would carry out QC checks on the team. I sold the business in 2018 due to family commitments. I designed and set up the website. I did client visits to quote for new jobs. Managed a team of 7 girls, completed the rota, managed the diary, bookings , holidays and the office phone/email. I did the wages and all payroll duties and would carry out QC checks on the team. I sold the business in 2018 due to family commitments.



Skurrays

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Warranty Specialist

  • May 2007 - Sep 2016

  Overseeing the warranty department to manage 3 different franchises across 3 different sites. Processing claims, managing queries and dealing with aged debt to ensure prompt invoice payments. Overseeing the warranty department to manage 3 different franchises across 3 different sites. Processing claims, managing queries and dealing with aged debt to ensure prompt invoice payments.



Northfield Volkwagen

• Cirencester, England, United Kingdom

• Handover Manager & Senior Sales Executive

  • Dec 2001 - Dec 2004

  I started within the business as handover manager. Co ordinating between the sales team and sales admin. Bringing everything together in time for the vehicle handover then carrying out the handover. Internal promotion to Senior Sales, meeting my targets and deadlines. Covering for the Business Manager and Sales Manager for days off and holiday cover. I started within the business as handover manager. Co ordinating between the sales team and sales admin. Bringing everything together in time for the vehicle handover then carrying out the handover. Internal promotion to Senior Sales, meeting my targets and deadlines. Covering for the Business Manager and Sales Manager for days off and holiday cover.



Dick Lovett BMW

• Swindon

• Service Advisor

  • Dec 1994 - Dec 2001

  A very fast paced role within the business with exceedingly high customer expectations. Liasing with technicians and customers, gaining authority and upselling. Rapport building with all my customers. Taking bookings and completing invoices. Dealing with customer bookings face to face and over the phone. A very fast paced role within the business with exceedingly high customer expectations. Liasing with technicians and customers, gaining authority and upselling. Rapport building with all my customers. Taking bookings and completing invoices. Dealing with customer bookings face to face and over the phone.