Experience

Conister Bank

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Customer Service Advisor

  • Jun 2023 - Present



RBS International

• Jersey
• Banking
• 700 & Above Employee

• Retail personal banker

  • Jul 2021 - Jul 2022

  · I worked primarily as a full-time cashier for NatWest. · I Delivered an excellent customer service experience by building relationships and helping customers with their day-to-day banking. · I was trusted with cash and large transactions, ensuring I always followed the correct protocol to ensure no mistakes were made. I identified and eliminated errors when balancing my cash till, teller cash dispensers and teller cash recyclers. · I made sure to be up to date with all of the banks' products to be able to explain them to any customer. · I worked great within a team, understanding my position and how I could help make the day go smoother. I actively worked on my relationships with my team members to create positivity and increase my motivation to want to do well. · I helped a customer with their day-to-day financial transactions and banking, I did things as efficiently as I could to ensure I made life easier for the customer. · I trained new staff members, ensuring they knew how to do everything and had the correct skills for their job. Passed 6-month probation with no problems Positive customer feedback Positive feedback in all meetings with my managers Show less



Isle of Man Enterprises plc

• United Kingdom
• 1 - 100 Employee

• Supermarket Assistant

  • Sep 2019 - Oct 2021

  · My job consisted of helping customers with their transactions as a cashier, completing reductions for the supermarkets' fridge aisles, stock take and restocking all the shelves correctly · I maintained great customer service, ensuring the customers had a warm welcome when I first interacted with them. I would actively talk to and listen to customers. My full attention would be on a customer if they spoke to me until I answered their question or helped them out. · I was flexible with any work given to me. I picked up different job skills easily and helped out with anything anytime I was asked. · I handed cash transactions ensuring I paid close attention to what I was doing to prevent mistakes in my till or with the customers' money. · I trained new employees ensuring they had all the correct skills to be able to do the job by themselves Passed my 3-month probation with no issues Complements from customers on my customer service Show less



elegance venue styling

• Isle of Man

• event decorating assistant

  • Apr 2017 - Dec 2019

  • I was the assistant to the owner of this local decorating company and helped with setting up events. • I did mostly manual labour like setting up all the chairs and helped out with anything else that was asked of me. • I learnt how event planning and managing were organised, this helped me have the skills to assist in organising my highschool prom. • I was the assistant to the owner of this local decorating company and helped with setting up events. • I did mostly manual labour like setting up all the chairs and helped out with anything else that was asked of me. • I learnt how event planning and managing were organised, this helped me have the skills to assist in organising my highschool prom.