Experience

Heart of England Co-operative Society Ltd

• United Kingdom
• Retail
• 100 - 200 Employee

• Pension Administrator

  • May 2017 - Present

  - Management of a small team. - Undertaking and overseeing the day to day administration of a defined benefit scheme. - Training and auditing of team members. - Completion of project work such as Equalisation and having recently completed a pension merger. - Studying the CIPP Foundation degree in pension administration and management. - Management of a small team. - Undertaking and overseeing the day to day administration of a defined benefit scheme. - Training and auditing of team members. - Completion of project work such as Equalisation and having recently completed a pension merger. - Studying the CIPP Foundation degree in pension administration and management.



Wood End Primary School

• Wood End, Atherstone

• Office Manager

  • Jun 2016 - Present

  - Budget control, purchase orders, invoice authorisation, sales requisitions, debt control, including use of Sage. - Personnel matters including setting up contracts, advertising vacancies, arranging interviews, requesting references, checking monthly payroll against budget, dealing with absences and general staff queries. - Dealing with day to day running of the school including, visitors, contractors, parent queries, letter issuing, website updating, attendance, trip organisations, dealing with social workers, and other third parties, staff requests, children queries and attendance. - Management of the office workflow, staff and volunteers as well as attending Management and budget meetings. Show less



Nacro

• United Kingdom
• Non-profit Organizations
• 400 - 500 Employee

• Base Administrator

  • Sep 2015 - Jun 2016

  - Calculating and requesting weekly bursary payments for the learners - Sales requisitions, purchase orders and managing petty cash - Auditing and maintaining learner files - General office duties to include Reception, telephone, stationary ordering, archiving of files, managing building maintenance and works, notice boards and correct distribution of official documentation. - Calculating and requesting weekly bursary payments for the learners - Sales requisitions, purchase orders and managing petty cash - Auditing and maintaining learner files - General office duties to include Reception, telephone, stationary ordering, archiving of files, managing building maintenance and works, notice boards and correct distribution of official documentation.



Redtrail Limited

• Truck Transportation
• 1 - 100 Employee

• Operations Administrator

  • Mar 2014 - Sep 2015

  - Producing Risk Assessments and Method statements - Producing quotes, invoices and credit notes - Managing personnel files, including training, equipment issue, holidays, sickness, timesheets, etc. - General office duties to include file management, stationary ordering, archiving, maintaining computerised files, taking telephone enquiries and additional tasks issued by the Directors. - Producing Risk Assessments and Method statements - Producing quotes, invoices and credit notes - Managing personnel files, including training, equipment issue, holidays, sickness, timesheets, etc. - General office duties to include file management, stationary ordering, archiving, maintaining computerised files, taking telephone enquiries and additional tasks issued by the Directors.



Berkley Vittoria I F S Ltd

• Insurance

• Office Manager / Mortgage Administrator / Personal Assistant

  • Oct 2010 - Apr 2013

  - Managing the office including implementation of systems, maintaining, ordering and sourcing of stock, arranging meetings, keeping a diary and completing the monthly payroll. - Administering mortgage and Life applications through a wide range of lenders and protection providers. - Dealing with customer complaints, communicating with Solicitors and other authoritative bodies, whilst being customer focused and sales orientated. - Managing the office including implementation of systems, maintaining, ordering and sourcing of stock, arranging meetings, keeping a diary and completing the monthly payroll. - Administering mortgage and Life applications through a wide range of lenders and protection providers. - Dealing with customer complaints, communicating with Solicitors and other authoritative bodies, whilst being customer focused and sales orientated.



BM Solutions from Birmingham Midshires

• Banking
• 1 - 100 Employee

• Mortgage Fraud Underwriter

  • Apr 2010 - Jul 2010

  - A temporary position. - Sampling random mortgage applications and those that had been flagged as potential mortgage fraud applications. - Initiating investigation of applications including Identity and employment checks, checking validity of documents, employing reasonability checks and communicating with third parties to build a profile. - Reporting to relevant departments and authorities where fraud is identified. - A temporary position. - Sampling random mortgage applications and those that had been flagged as potential mortgage fraud applications. - Initiating investigation of applications including Identity and employment checks, checking validity of documents, employing reasonability checks and communicating with third parties to build a profile. - Reporting to relevant departments and authorities where fraud is identified.



Salt Finance (subsidiary of Derbyshire Building Society)

• Derby, United Kingdom

• Specialist Underwriter

  • May 2007 - Apr 2009

  - Assessing sub-prime and buy- to- let mortgage applications direct from the Broker, in-line with SALT criteria. - Providing a consultant service to the in-house packaging team and training on a one to one, group or presentation scenario. - Completing additional project work in line with requests from other departments, e.g. Credit & Risk as well additional tasks for my own team. - Providing cover at Broker offices around the Midlands as and when required. - Liaising with the third party completions team in order to resolve legal queries and expedite quick turnaround times. - Keeping strict statistical data concerning business levels, types of business and turnaround times with a view to identify areas of weakness and improve efficiency. Show less



GMAC-RFC

• Birmingham, United Kingdom

• Remote Lending Consultant

  • Jun 2002 - May 2007

  - Representing GMAC RFC on-site at a mortgage Brokers office as a Consultant and Mortgage Underwriter. - Assessing all on-site GMAC mortgage applications against criteria, approving mortgage applications within given mandate and authorising the release of mortgage funds. - Maintaining a good working relationship with the Broker by solving problems, answering queries, agreeing exceptions and providing confidence and trust. - Providing on-going training of Broker staff in GMAC criteria, processes and technology. - Working toward targets by promoting GMAC products at all times. Show less