Experience

Three Birds Renovations
• Australia
• E-Learning Providers
• 1 - 100 Employee
• Partnerships Coordinator

  • Jun 2022 - Present


alice McCALL

• Australia
• Retail
• 1 - 100 Employee

• Customer Care Manager

  • Aug 2021 - Present

• Customer Care Team Leader

  • Mar 2021 - Jun 2022


White Fox Boutique
• Australia
• Retail
• 1 - 100 Employee
• Dispatcher

  • Sep 2019 - Feb 2021


KJA

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2019 - Aug 2019

  Assistant in administrative means, asweing phone calls, mainting and assisting in exectuvie meetings, financial recording, diary management, induction processes, travel arrangements and overall office management. I am also currently completing a traineeship for CERT III in Business Administration with KJA.

• Internship

  • Jan 2019 - Aug 2019

  Assisting Program and Project Directors (Executive Leadership Team) in areas of communications and stakeholder engagement on proposal and report writing and formatting, coordinating workshop and community information sessions, researching and any other client and business development work requested.

• Exexutive Assistant

  • Feb 2019 - Apr 2019

  I was executive assistant to the executive chair of KJA. My duties included upholding and maintaining the dairy and appointments as well as other admin tasks. I was to use my communication and collaborative skills to interact with external clients seeking KJA's services.



KOOKAI Australia

• Australia
• Retail Apparel and Fashion
• 300 - 400 Employee

• Sales Assistant

  • Sep 2018 - Feb 2019

  My position as a retail assistant over the charismas period involved many fashion retail tasks such as, styling of customers, use of tills, high level of product knowledge, stock management and the use of exceptional customer service skills. the fast paced Christmas period allowed me to work well under the ultimate pressure of exceptionally busy days such as Christmas eve and Boxing Day. My position as a retail assistant over the charismas period involved many fashion retail tasks such as, styling of customers, use of tills, high level of product knowledge, stock management and the use of exceptional customer service skills. the fast paced Christmas period allowed me to work well under the ultimate pressure of exceptionally busy days such as Christmas eve and Boxing Day.



Pullman Hotels & Resorts

• France
• Hospitality
• 700 & Above Employee

• Student Intern

  • Feb 2018 - Feb 2018

  I assisted in the operations of the Pullman Hotel kitchen at circular quay. I completed tasks in which the chef would assign me such as the review of daily menus, and most of all, cooking of meals and preparations of banquets. This was a fast paced working environment in which taught me how to work well and efficiently under pressure. I assisted in the operations of the Pullman Hotel kitchen at circular quay. I completed tasks in which the chef would assign me such as the review of daily menus, and most of all, cooking of meals and preparations of banquets. This was a fast paced working environment in which taught me how to work well and efficiently under pressure.



Bauer

• Germany
• Aviation & Aerospace

• Student Intern

  • Mar 2017 - Apr 2017

  I underwent small office tasks such as researching for social calendar events, assisting and sitting in on meetings and organising accessories and clothes, assisting on photo-shoots. I underwent small office tasks such as researching for social calendar events, assisting and sitting in on meetings and organising accessories and clothes, assisting on photo-shoots.



Platypus shoes

• Retail
• 1 - 100 Employee

• Sales Assistant

  • Oct 2016 - Jan 2017

  My role as a sales assistant included mass stock management, the use of exceptional customer service of all ages, styling, working at the till and extensive product knowledge. I underwent this role over the Christmas period and the fast paced environment helped my communication skills flourish under the demanding pressure due to the time of year. My role as a sales assistant included mass stock management, the use of exceptional customer service of all ages, styling, working at the till and extensive product knowledge. I underwent this role over the Christmas period and the fast paced environment helped my communication skills flourish under the demanding pressure due to the time of year.



Beauty and skin

• Australia
• Individual and Family Services

• Beauty Therapist

  • Feb 2016 - May 2016

  My role at Beauty and skin is where my fundamental customer service skills originate from. I was to greet all customers when entering the store, interact with customers, assist with treatments, clean up and set up before and after appointments, deep cleaning and any other salon based requests from my manager. My role at Beauty and skin is where my fundamental customer service skills originate from. I was to greet all customers when entering the store, interact with customers, assist with treatments, clean up and set up before and after appointments, deep cleaning and any other salon based requests from my manager.