Experience

Mercedes-Benz Taiwan, Ltd.

• Taiwan
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Executive, CS Reporting, Pricing & Market Research in Customer Services Marketing & Sales

  • Sep 2019 - Present

  1. Responsible for parts pricing, aligning latest parts prices and maintaining parts margin at a profitable level. 2. Provided analysis reports for pricing alignment strategy, sales tracking and decision making. 3. Planned target of revenues's seasonality and marketing budget. 4. Managed parts ordering system - Webparts. 5. In charge of pricing topic to support the spin off of Daimler Truck business. 6. Responsible for legal communicating with HQ and local legal team to launch RMI system. 7. Rollout RMI system - B2B connect and new service package system - Xentry Menu Pricing. 8. Lead a market research project with agency. Show less



honestbee

• Singapore
• Technology, Information and Internet
• 100 - 200 Employee

• Assistant Manager, Account Management in Food Delivery

  • Jun 2018 - Aug 2019

  1. Developed, created and managed business intelligence dashboard and ad-hoc analysis. 2. Delivered business insights to drive incremental growth of revenue. 3. Conducted decreasing cancelled order rate through weekly-based data analysis and giving operational advice to restaurants. 4. Signed partners to join new services, Takeaway and Dine-in to expand business scope. 1. Developed, created and managed business intelligence dashboard and ad-hoc analysis. 2. Delivered business insights to drive incremental growth of revenue. 3. Conducted decreasing cancelled order rate through weekly-based data analysis and giving operational advice to restaurants. 4. Signed partners to join new services, Takeaway and Dine-in to expand business scope.



Nielsen

• United States
• Technology, Information and Media
• 700 & Above Employee

• Analyst, Media

  • Sep 2015 - Jun 2018

  1. Manage relationships with publishers and agency accounts in the media industry. 2. Delivered market and business insights on media usage and audience measurement, won client's trust and contracts' renewal. 3. Launched and managed an online advertising measurement service. Prepared sales-kit and training, delivered sales pitch to potential clients. 4. Lead and managed media syndicated survey database, delivered the database to clients quarterly on time, and co-ordinated with cross-functional teams to conduct quantitative research. 5. Lead part-timers to accomplish work and are responsible for training arrangements. Show less