Zoë Hitchens
Analytical Consultant at Good Growth- Claim this Profile
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Bio
Experience
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Good Growth
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Analytical Consultant
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Oct 2022 - Present
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Analytical Researcher
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Nov 2020 - Oct 2022
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Carn Vean Tearooms
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Isles of Scilly, England, United Kingdom
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Cafe Assistant
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Apr 2016 - Sep 2020
Having spent my summers between university working at the cafe, I have indeed become a key member of the team. I am confident in how the business is run; regularly working front of house, assisting the chef with preparing lunches, and running food. As part of a senior role, I have overseen the training of new members of staff which has highlighted the responsibilities of leadership and also working as part of a team. Having spent my summers between university working at the cafe, I have indeed become a key member of the team. I am confident in how the business is run; regularly working front of house, assisting the chef with preparing lunches, and running food. As part of a senior role, I have overseen the training of new members of staff which has highlighted the responsibilities of leadership and also working as part of a team.
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CJ Mumford's Newsagents
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Isles of Scilly, England, United Kingdom
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Shop Assistant
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Jul 2011 - Aug 2020
Having worked in the newsagents from a young age, I am confident in the running of the business and was often left to manage the cornershop unsupervised. On top of the standard checking-out of items, I also assisted in cashing up, re-stocked shelves and helped with inventory. Through this I have gained an ability to stay calm in stressful circumstances, I have experience in handling cash, debit and credit card transactions and developed great interpersonal skills. Having worked in the newsagents from a young age, I am confident in the running of the business and was often left to manage the cornershop unsupervised. On top of the standard checking-out of items, I also assisted in cashing up, re-stocked shelves and helped with inventory. Through this I have gained an ability to stay calm in stressful circumstances, I have experience in handling cash, debit and credit card transactions and developed great interpersonal skills.
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Clifton College
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United Kingdom
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Education Administration Programs
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200 - 300 Employee
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Summer Language School Activities Leader
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Jul 2019 - Aug 2019
I delivered activity programmes to children of all age groups and nationalities. As well as this, I accompanied students on half and full day excursions and was responsible for the safety and welfare of students in my boarding house overnight. For this role I was basic first aid qualified, DBS checked and also trained in online courses regarding ‘Child Protection in Sport & Leisure’ and ‘GPDR in Education.’ I delivered activity programmes to children of all age groups and nationalities. As well as this, I accompanied students on half and full day excursions and was responsible for the safety and welfare of students in my boarding house overnight. For this role I was basic first aid qualified, DBS checked and also trained in online courses regarding ‘Child Protection in Sport & Leisure’ and ‘GPDR in Education.’
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Star Castle Hotel
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United Kingdom
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Hospitality
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1 - 100 Employee
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Waitress
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Aug 2014 - Jun 2017
Whilst at Star Castle Hotel I provided excellent customer service to a wide variety of guests in both award-winning restaurants in the hotel. I learnt to deal with occasional complaints in a diplomatic manner and acted as supervisor during the winter months. Working in fast-paced hospitality establishment like this has demonstrated I can work effectively in pressurised situations, whilst over-seeing other staff members and consistently fulfilling a variety of roles. Whilst at Star Castle Hotel I provided excellent customer service to a wide variety of guests in both award-winning restaurants in the hotel. I learnt to deal with occasional complaints in a diplomatic manner and acted as supervisor during the winter months. Working in fast-paced hospitality establishment like this has demonstrated I can work effectively in pressurised situations, whilst over-seeing other staff members and consistently fulfilling a variety of roles.
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Education
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Cardiff University / Prifysgol Caerdydd
BSC, Mathematics -
Blundell's School
A Level's, Mathematics, Chemistry, Physical Education -
Five Islands School
GCSEs, Mathematics, Chemistry, Physics, Biology, English Lit, English Lang, PE, IT, French, History