Zoe Gull

Sales & Service Manager at Whitco Catering & Bakery Equipment Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Peterborough, England, United Kingdom, GB

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5.0

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Chris Richardson

Zoe is one of the most professional and loyal members of staff that I have had the pleasure of working with and her recent promotion to Account Manager shows that all of her hard work has paid off. Zoe is one of those people that cannot stop until she sees a solution for a customer and it is that mentality that makes her such an asset. Internally she is loved by all and has struck the fine balance of being a strong leader as well as a respected colleague.

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Experience

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Sales & Service Manager
      • Nov 2018 - Present

    • Service Contracts Manager
      • May 2017 - Nov 2018

    • United Kingdom
    • Hospitality
    • 100 - 200 Employee
    • Customer Service Account Manager
      • Aug 2014 - May 2017

      Based in Peterborough, I am the Account Manager for all of the Dealers within the industry for the service side of the business, supporting them for all Warranty call outs, reactive works and working alongside them to support the growth of the business. Deal with all customer service enquiries and responsible for 8 National customer service advsiors across the business.

    • Customer Service Supervisor
      • Jan 2014 - Aug 2014

      Maternity role which lead to a full promotion to Account manager, Team supervisor for the National Customer service team with 8 employees at the time, helping assist with all call out enquiries and assisting the team in using the online protals which are increasing within the industry. Working with new ways on call monitoring, also in this role I helped to sort the customer service escalations for non national customers also.

    • Customer Service Representative
      • Aug 2011 - Jan 2014

      Starting at Hobart in 2011 I began as a customer service representative within the national team. This role included the day to day running and administration of each National account.

Education

  • CESA
    CFSP, Restaurant/Food Services Management
    2016 - 2016

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