Head of Marketing & Operations

• Jul 2022 - Present

Digital Marketing Manager

• Jul 2020 - Jul 2022

Marketing Manager

• Mar 2020 - Jul 2020

Responsible for all digital marketing activity including social media, email, content marketing, content management and optimisation of an e-commerce website, copywriting, networking at events and brand management. Employment paused due to Covid-19. Responsible for all digital marketing activity including social media, email, content marketing, content management and optimisation of an e-commerce website, copywriting, networking at events and brand management. Employment paused due to Covid-19.

Customer Success Manager

• Jun 2017 - Dec 2019

Managing a portfolio of 32 customers, developing a deep understanding of their overall digital marketing strategy, providing expert advice and recommendations to help them achieve their objectives whilst ensuring maximum value from their investment in Communicator as a digital marketing tool. Employment ended due to redundancy in December 2019.

Multi-Channel Implementation Consultant

• Jul 2014 - Jun 2017

Working with customers during the pre-sales, implementation and in-life stages of their contract to ensure that Communicator is set up and integrated with their existing business systems in order to facilitate effective campaigns required to achieve their digital marketing objectives.

Email Marketing Manager

• Sep 2013 - Jul 2014

Managing all email marketing activity and maximising revenue achieved through this channel, developing email marketing plans and delivering campaigns that positively engage consumers, whilst generating brand awareness and ultimately driving holiday sales. Managing all email marketing activity and maximising revenue achieved through this channel, developing email marketing plans and delivering campaigns that positively engage consumers, whilst generating brand awareness and ultimately driving holiday sales.

Email Marketing Executive

• Oct 2011 - Jul 2013

Responsible for developing and delivering effective performance driven email marketing campaigns on behalf of Very.co.uk in line with the E-CRM strategy, specifically focusing on achieveing customer retention and reactivation objectives. Responsible for developing and delivering effective performance driven email marketing campaigns on behalf of Very.co.uk in line with the E-CRM strategy, specifically focusing on achieveing customer retention and reactivation objectives.

International Volunteer/Teacher/Mentor

• Jan 2011 - Jun 2011

Applying a positive can-do attitude and a great amount of flexibility and eagerness to get involved helping wherever needed. Tasks included teaching English to over 100 school children, teaching basic science to 50 school children in Spanish, organising activities and social events to aid the children’s learning and development and mentoring children on a daily basis. Applying a positive can-do attitude and a great amount of flexibility and eagerness to get involved helping wherever needed. Tasks included teaching English to over 100 school children, teaching basic science to 50 school children in Spanish, organising activities and social events to aid the children’s learning and development and mentoring children on a daily basis.

Group Marketing Executive

• Jun 2007 - Dec 2010

Responsible for delivering effective marketing campaigns across the full marketing mix on behalf of all Group companies (Killgerm, PestWest, TravelWise Ltd and Albatross Marketing) in line with the overall Group marketing objectives. Responsible for delivering effective marketing campaigns across the full marketing mix on behalf of all Group companies (Killgerm, PestWest, TravelWise Ltd and Albatross Marketing) in line with the overall Group marketing objectives.

Marketing Assistant

• Aug 2006 - May 2007