Experience

Parsnip Mash Ltd

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Wedding and Events coordinator

  • May 2022 - Present



ROCK POOL CAFE LIMITED

• United Kingdom
• Restaurants

• Front of house and Waitress

  • Jun 2018 - Sep 2019

  Roles and responsibilities included warmly welcoming guests, taking and confidently preparing coffees and cold drinks orders and ensuring they are delivered as quickly and efficiently as possible. Working full time in a peak tourist area during the summertime fabricated my people management skills and my ability to work in a fast-paced environment. At the Rock Pool, I filled in the managerial role and was responsible for dealing with customer complaints and using my initiative to problem solve. This also required me to interview in the recruitment process and train new employees on various machinery. In addition, I was responsible for building the customer base on social media platforms such as Instagram and Facebook by marketing and advertising new deals and offers, allowing me to develop good IT skills and analyse company data. My extensive knowledge within the company enabled me to supervise all team members on the equipment and allocate jobs in set up, execution and clean down. I was responsible for dealing with all end of day orders, and ensuring current inventory is up to date and organised properly. When necessary I would count and analyse the end of day sales helped develop my financial understanding within organisations. Show less



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Customer Assistant

  • Mar 2018 - Jul 2018

  I undertook training in health and safety and food hygiene regulations, to handle food and drink confidently while complying with strict company standards and regulations. I completed extensive training on maintaining various kitchen equipment, increasing my skills in many roles, such as beverage handling, kitchen cleaning and delivering a service to customer satisfaction. My main roles included preparing beverage orders under a time schedule, which developed my time management skills and maintained our stores outstanding average. I also organised store rotation in addition to conducting fridge checks to document and ensure inventory is stocked up regularly. Show less



The Wig & Pen

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Kitchen Assistant

  • Apr 2017 - Sep 2017

  Roles included: preparing ingredients for dishes, attention to detail on presentation, following directions and managing inventory which enhanced my capabilities of working in a fast-paced environment. Ensuring the kitchen was kept to an adequate standard of cleanliness, complying with health and safety regulations. besides, I directed the preparation and daily clean down tasks. Dealing with customer complaints efficiently, as I used my initiative to identify methods to solve difficult situations. Show less



Cyan PDX Apartments

• United States
• Real Estate

• Housekeeper

  • Oct 2012 - Jun 2015

  Undertook extensive training in housekeeping to ensure I was cleaning apartments to company standards and received a Housekeeping Silver Service Award. Changing bedding and towels in the rooms and was responsible for placing orders with the laundrette, ensuring I documented log sheets with guests rooms and organising billing. Replacing complementary items such as shampoos, conditioners and soaps to ensure stock is always topped up at rotated. Dealing with customer complaints and using my initiative to problem solve and maintain customer satisfaction. Cleaning kitchens and bathrooms with the proper equipment to ensure adequate cleanliness amongst all apartments. Polishing all surfaces including tabletops, bedside tables, lamps, windows and shelving units. I was also responsible for logging any broken or requested facilities to my boss and for safely handing keys. In addition, as I was very familiar with the site I was flexible with all tasks and sometimes performed handyman roles. for example, replacing locking systems. Show less