Zoe Elcock (Assoc CIPD)

International Business Development & Marketing Coordinator at Middlesex University Dubai
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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5.0

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Lucie Veselska

Zoe is one of a few really hardworking people I had a chance to work with. She is kind, polite and respectful to all the cultures and always happy to help to her colleagues, and is a real example of a leader which makes her a great fit to any company.

Eleanor Louisa Roberts

Zoe is a fantastic person to work alongside. She motivates the team while pursing her own personal success and achievements all in one! I've had the pleasure of working with Zoe when travelling the world for Emirates airline, to a swift career change into the world of internal recruitment. She has always had a positive, hard working and naturally friendly attitude.

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Credentials

  • Human Resource Management - Online Course
    Coursera
    May, 2020
    - Oct, 2024
  • 15 Secrets Successful People Know About Time Management
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Learning Excel 2019
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Problem Solving Techniques
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Strategic Thinking
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Cert III in Tourism
    Flight Centre Business Travel- Australia
    Nov, 2014
    - Oct, 2024
  • Student Membership
    CIPD
    Jun, 2020
    - Oct, 2024
  • Cabin Crew Training and Annual Safety & Emergency Procedure Exams
    Emirates
    Jan, 2016
    - Oct, 2024

Experience

    • United Arab Emirates
    • Higher Education
    • 200 - 300 Employee
    • International Business Development & Marketing Coordinator
      • Apr 2021 - Present

      PartnershipsCampaign management Media management Schools outreachResearching new business opportunities - new markets, growth areas, trends, customers, collaborations, products and servicesWorking closely with the Student Recruitment department on regional eventsCollaborate with management on sales goals, planning and forecastingEvents - Internal and ExternalMaintaining long and short term business development plansSet up and conduct meetingsAttend conferences and industry eventsUnderstanding client needs, offering solutions and support - responding to client requests for proposals for collaborative workingParticipate in meetings to report business development and opportunities to management and clientsCreate, update and maintain a database of new and existing prospects information within the CRM systemEnsure compliance with law around copyright and data protection

    • United Arab Emirates
    • Financial Services
    • 700 & Above Employee
    • Global In-House Recruitment Consultant
      • Jul 2020 - Apr 2021

      Posting job advertisements and screening applicationsScheduling, and conducting face to face and zoom interviewsProviding candidate feedbackCoordinating on-boarding documentationShort listing applicantsWorking to targets and KPI’sSource and engage with prospective candidates via LinkedIn and social media platformsLinkedIn Recruiter Posting job advertisements and screening applicationsScheduling, and conducting face to face and zoom interviewsProviding candidate feedbackCoordinating on-boarding documentationShort listing applicantsWorking to targets and KPI’sSource and engage with prospective candidates via LinkedIn and social media platformsLinkedIn Recruiter

    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • International Cabin Crew
      • Sep 2016 - Aug 2020

      Working with a culturally diverse range of customers and colleaguesMaintaining a polished and professional image at all timesTrained in emergency medical scenariosDelivering exceptional customer service to our clienteleProviding passenger support and commitment ensuring satisfaction, safety and experience Meeting sales targets – Duty free sales and seat upgradesSafety/Security management – Preflight demonstration and aircraft readinessBrand ambassador for Emirates Airline

    • Australia
    • Travel Arrangements
    • 100 - 200 Employee
    • Senior International Travel Consultant
      • Oct 2014 - Sep 2016

      Excellent telephone, verbal, written communication skillsExperience working towards and achieving sales targets and KPI'sAdvanced computer skills and the ability to confidently learn new computer systemsStrong time management and organisational skills including multi-tasking and prioritising of workloadCreating tailor made holidays to suit clients needs Maintaining up to date knowledge of international travel Cert III in tourism obtained Excellent telephone, verbal, written communication skillsExperience working towards and achieving sales targets and KPI'sAdvanced computer skills and the ability to confidently learn new computer systemsStrong time management and organisational skills including multi-tasking and prioritising of workloadCreating tailor made holidays to suit clients needs Maintaining up to date knowledge of international travel Cert III in tourism obtained

    • New Zealand
    • Technology, Information and Media
    • 300 - 400 Employee
    • Photographer/Sales/Marketing
      • Nov 2013 - Oct 2014

      Photography for Raging Waters, Sydney Customer support Performed clerical duties while ensuring database was current with customers’ accounts. Successfully hosted Coca Cola events Photography for Raging Waters, Sydney Customer support Performed clerical duties while ensuring database was current with customers’ accounts. Successfully hosted Coca Cola events

    • Australia
    • Restaurants
    • 1 - 100 Employee
    • Waitress
      • Nov 2013 - Oct 2014

      Providing excellent wait service to ensure satisfaction.Taking customer orders and delivering food and beverages.Making menu recommendations, answering questions and sharing additional information with customers. Providing excellent wait service to ensure satisfaction.Taking customer orders and delivering food and beverages.Making menu recommendations, answering questions and sharing additional information with customers.

    • Entertainment Providers
    • 700 & Above Employee
    • Universal Studios - Summer Intern
      • Jun 2011 - Sep 2011

      In summer 2011 I was selected onto the International Work & Travel Programme with Universal Studios, Orlando, Florida, USA.Brand ambassador for Wizarding World of Harry Potter In summer 2011 I was selected onto the International Work & Travel Programme with Universal Studios, Orlando, Florida, USA.Brand ambassador for Wizarding World of Harry Potter

Education

  • Leeds Beckett University
    Bachelor of Arts - BA (Hons), International Tourism Management
    2010 - 2013
  • CIPD Qualifications
    CIPD Certificate in Human Resource Practice
    2020 - 2022
  • Emirates Aviation University
    Cabin Crew Training, Aviation
    2016 - 2020
  • University of Minnesota
    Online course offered through Coursera, Human Resources Management
    2020 - 2020
  • Western Sydney University
    BA (Hons) International Tourism Management, Tourism and Travel
    2012 - 2012
  • Selby College
    BTEC National Diploma, Travel & Tourism
    2008 - 2010
  • Knottingley High School & Sports College
    8 GCSE's A-C
    2003 - 2008

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