Experience

Colorado Chinese Medicine University
• United States
• Alternative Medicine
• 1 - 100 Employee
• MAcCHM Student

  • Apr 2023 - Present

Yardstick Management
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Events Manager

  • Aug 2022 - Sep 2023


Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Events Manager - Asst. Banquets at JW Marriott Orlando Bonnet Creek Resort & Spa

  • Apr 2022 - Jul 2022

  • Lead a team of 200+ Banquet Servers and Set-up Crew to execute events for groups ranging fromleisure weddings to large conferences for Fortune 500 Companies• Proficiently utilize Cvent, Salesforce GXP, Avero, LightSpeed and Staffmate to support functionalityand high standards of hotel infrastructure and event layouts, accurately record and input financial data, identify events’ areas of strength/room for improvement, appropriately staff various events with top quality associates• Foster an environment in which associates, leaders, and clients are supported to grow, work toward, and execute their dreams with dedication, guidance, and encouragement• Retain and attract clients with unwavering commitment to, and accomplishment of, guests’ needs through early preparation for events, appropriate requisition/ordering of food, materials, and equipment, while efficiently delegating tasks to a diverse team of associates Show less

• Event Concierge at JW Marriott Orlando Bonnet Creek Resort & Spa

  • Dec 2021 - Apr 2022

  • Commanded the floor by working with all departments, making presence known to clients andcoworkers, while delegating to proper personnel and counterparts to ensure tasks were done in a timelyand quality manner• Anticipated guests’, clients’, and their groups’ needs including but not limited to; signage, dietaryconcerns/preferences, event space/pre-con set up and preparation, as well as individual comfort andaccommodation throughout their stay• Trained incoming Event Concierges after two months of direct role experience, creating templates/guidelines and teaching the understanding and application of CI, GXP, MSA, manning the floor, anddrafting and placing signage, labels, and materials• Assisted Banquets, F&B, Set-Up, and Events staff during peak periods, lending a helping hand in theform of serving, clearing tables, responding to unique guest requests, moving/setting up equipment,giving hotel tours, and more• Practiced leadership through enacting positive encouragement, sharing relevant and helpful tips tobanquet crew in stand-ups, acknowledging the strong work of my peers, and volunteering to become alearning coach and peer review member Show less



Insomniac Events

• United States
• Entertainment Providers
• 500 - 600 Employee

• VIP Bartender

  • Nov 2021 - Nov 2021

  EDC Orlando • Energetically worked 20-hour days- setting up, managing, and breaking down main VIP bar • Exhibited proficiency in team building and communication, alcohol knowledge, various payment methods and all aspects of the guest experience EDC Orlando • Energetically worked 20-hour days- setting up, managing, and breaking down main VIP bar • Exhibited proficiency in team building and communication, alcohol knowledge, various payment methods and all aspects of the guest experience



The Melting Pot

• Hospitality
• 100 - 200 Employee

• Food Server

  • Mar 2021 - Oct 2021

  • Regularly managed tables of up to 18 guests, maintaining a turnover time within 2 hours, and displaying thorough menu knowledge, safe and innovative cooking skills, and professional and personable service • Set records for check averages and beverage sales, while growing average tip percentages from 18% to 22% • Trained incoming servers by teaching detail-oriented, thoughtful, and efficient practices in BOH and FOH duties • Recognized as employee of the month for upholding reliable, outstanding service and a positive, diligent attitude Show less



MP3DU

• Spain
• Real Estate

• Writer

  • Aug 2019 - Sep 2021

  • Team contributor of articles which entail; previews and reviews of shows & music festivals, interviews with emerging and prominent artists, as well as in-depth breakdowns of song and project releases • Organizer of all music related on-goings outside of the Tallahassee area focus of MP3DU • Team contributor of articles which entail; previews and reviews of shows & music festivals, interviews with emerging and prominent artists, as well as in-depth breakdowns of song and project releases • Organizer of all music related on-goings outside of the Tallahassee area focus of MP3DU



Bang Energy

• Food and Beverage Services
• 400 - 500 Employee

• Marketing Fuel Team Member

  • Feb 2019 - Dec 2020

  • Market Bang products through onsite sampling in high traffic areas, offices, parks, festivals and popular events around the country • Work demos, promote on social media and represent the Bang Revolution • Market Bang products through onsite sampling in high traffic areas, offices, parks, festivals and popular events around the country • Work demos, promote on social media and represent the Bang Revolution



Alliance Events + Nightlife

• Street Team Member

  • Sep 2019 - Nov 2020

  • Present Orlando Street Team with proposals for new events and artists to host in our area • Engage in local outreach and public relations to increase interest and awareness of our brand and upcoming events • Present Orlando Street Team with proposals for new events and artists to host in our area • Engage in local outreach and public relations to increase interest and awareness of our brand and upcoming events



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Feb 2018 - Feb 2019

  • Excited customers by enlightening them about new and exciting menu choices while maintaining a light-hearted yet productive atmosphere • Responsibly handled monetary transactions with customers • Familiar with multiple forms of credit including school ID cards, gift cards, debit, credit, Apple/Google pay, cash • Formulated quality beverages in a lively manner • Excited customers by enlightening them about new and exciting menu choices while maintaining a light-hearted yet productive atmosphere • Responsibly handled monetary transactions with customers • Familiar with multiple forms of credit including school ID cards, gift cards, debit, credit, Apple/Google pay, cash • Formulated quality beverages in a lively manner



Keke's Breakfast Café

• United States
• Restaurants
• 1 - 100 Employee

• Waitress

  • Jun 2016 - Aug 2016

  • Provided quality guest experience while managing wait times of up to two hours • Assisted fellow servers in providing superior service and ensured their guests were fully satisfied • Facilitated speedy performance in back of house duties by structuring a successful arrangement of tasks • Provided quality guest experience while managing wait times of up to two hours • Assisted fellow servers in providing superior service and ensured their guests were fully satisfied • Facilitated speedy performance in back of house duties by structuring a successful arrangement of tasks



JORGE J. LEAL, M.D. LLC

• United States
• 1 - 100 Employee

• Intern

  • Jul 2015 - Dec 2015

  • Answered phone calls to the office and made calls to refill prescription requests • Organized charts and updated visit and insurance information • Checked in patients to see the doctor, taking down information that included the patients’ heights and weights, as well as preparing samples for lab testing • Coded lab reports from genetic DNA tests and recorded results • Aided doctor with patient appointments and typed the doctor’s notes during the visit • Answered phone calls to the office and made calls to refill prescription requests • Organized charts and updated visit and insurance information • Checked in patients to see the doctor, taking down information that included the patients’ heights and weights, as well as preparing samples for lab testing • Coded lab reports from genetic DNA tests and recorded results • Aided doctor with patient appointments and typed the doctor’s notes during the visit