Experience

EV Camel

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• EV Camel Business Manager

  • Sep 2022 - Present

• EV Commercial Service Coordinator

  • Mar 2021 - Present



Anglian Water Services

• United Kingdom
• Utilities
• 700 & Above Employee

• Customer Service Specialist

  • Apr 2019 - Feb 2021

  Responsible for providing excellent customer service through inbound and outbound calls to all customers within the billing department. In this role multitasking is key to deliver the customers best and efficient resolution, I communicate clearly whilst investigating the customers query on their account. My duties include account maintenance, bill queries, raising jobs, sending emails, letters and sustaining customers high expectations by resolving queries as well as complaints. Responsible for providing excellent customer service through inbound and outbound calls to all customers within the billing department. In this role multitasking is key to deliver the customers best and efficient resolution, I communicate clearly whilst investigating the customers query on their account. My duties include account maintenance, bill queries, raising jobs, sending emails, letters and sustaining customers high expectations by resolving queries as well as complaints.



Barclays UK

• United Kingdom
• Banking
• 700 & Above Employee

• Essential Banker

  • Oct 2017 - Mar 2019

  I did a vary of roles as an essential banker such as working on the counter helping customers with transactions, managing accounts, bank transfers and promoting products. I taught and aided customers on ATM, online banking machines and the Barclays app. This allowed customers to feel comfortable and safe whilst handling their money, as well as being able to use these devices when the branch is closed. Therefore, customers have access to their bank 24/7. I did a vary of roles as an essential banker such as working on the counter helping customers with transactions, managing accounts, bank transfers and promoting products. I taught and aided customers on ATM, online banking machines and the Barclays app. This allowed customers to feel comfortable and safe whilst handling their money, as well as being able to use these devices when the branch is closed. Therefore, customers have access to their bank 24/7.