Experience

SLC Solicitors

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Assistant Account Manager

  • Nov 2019 - Present

  Supporting account managers during the various stages of process litigation.Dealing with clients and debtors via email and telephone.Producing legal documentation regarding leaseholders.Conducting searches to support client demands.Using Proclaim computer system.



Specsavers

• United Kingdom
• Retail
• 700 & Above Employee

• Optical Advisor

  • Jun 2019 - Nov 2019

  Offering support, advice and guidance to both potential and returning patients, within this fast-paced environment. Providing high levels of customer service at all times.General reception work.Personal adjustments of customers glasses.Advising patients of their choices.Pre screening of patients prior to Optometrist consultation.Dispensing of all types of prescriptions.Completion of all records.Strong awareness of Health & Safety.Multi-disciplinary team working.



Optical Express

• United Kingdom
• Medical Practices
• 500 - 600 Employee

• Refractive Technician

  • Dec 2017 - May 2019

  Customer facing consultant in a laser eye clinic. Offering support, advice, and guidance to patients throughout their various clinic appointments.Handling front line enquiries by telephone, email and face to face.Management of diaries and bookings.Ability to prioritise my own workload.Strong awareness of Health & Safety issues.Screening patients prior to Optometrist consultation.Building good customer rapport.Ordering stock and supplies.Confident with multi-disciplinary team working.



CHASE HEATING LIMITED

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Sales & Marketing Administrator

  • May 2013 - Nov 2017

  Selling wood-burning stoves and range cookers to trade and private customers alike.My duties were wide ranging, having full responsibility for the whole planning process.Client facing and key account management duties.Personally, set up and had full ownership of the company social media accounts, along with the management and maintenance of the company website and eBay accounts.Launching and designing online and postal, marketing campaigns.Took on buying responsibilities which resulted in substantial company savings.Provided training and support to newer team members.



Boots Opticians

• United Kingdom
• Retail
• 700 & Above Employee

• Optical Advisor

  • Apr 2009 - May 2013

  Offering support and advice to patients throughout the whole sight test experience.General reception and client facing duties, booking appointments, diary management.Performing screen tests on patients.Dispensing prescriptions.Developed strong B2C sales skills.Collating figures to track store profit and performance.Suggesting improvements to increase profit and productivity.Voted Branch Contact Lens ChampionWinner of 2012 office sales competition.



Specsavers

• United Kingdom
• Retail
• 700 & Above Employee

• Optical Advisor

  • Jan 2008 - Apr 2009

  Team member in the contact lens department. Duties included smooth running of clinic, office administration, along with offering support and advice to customers regarding safe contact lens wear.