Clinical Embryologist

• Nov 2010 - Present

More than 10 years experience in both research and clinical laboratory techniques such as molecular biology, cell biology, microbiology and clinical embryology. Meticulous, attention to details and well-organized technical skills to perform challenging interventions in an attempt to transform the lives of many patients.Leading and supervising technical procedures in clinical embryology laboratory to assist couples to achieve pregnancy. Successfully achieved several live-birth pregnancies through treatments such as intrauterine insemination and in vitro fertilization.Clinical Expertise in Assisted Reproductive Techniques• Ensured Total Quality Management (TQM) in IVF lab through Quality Assurance and Quality Control activities for the Joint Commission International (JCI) accreditation purposes. Prepared written SOPs and quality control steps as per JCI standards. Supervised clinical lab procedures, maintenance of equipment, performance of staff as well as maintenance of laboratory supplies and inventory according to Good Laboratory Practice guidelines. Managed patient complaints as per JCI standards• Responsible of andrology lab including semen analysis, preparation and cryopreservation using fresh semen samples or testicular extracts. Conducted IUI, IVF (with ICSI) and vitrification procedures• Involved in a study on the treatment of Critical Limb Ischemia (CLI) using autologous bone marrow cell therapy done in conjunction with Dr. Berthold Amann from Berlin Vascular Center of Franziskus Hospital

Clinical Coordinator of Stem Cell Therapy & IVF

• Nov 2010 - Present

Business and Project ManagementProvided key project management and business development services in setting up the Fertility and Diabetes Centers. Work experience includes: Conduct market intelligence research by identifying market trends and competition leading to the set-up of a business model based on bilateral agreements with reputed clinicians to generate incremental revenues for the clinical unit; Develop effective marketing and product strategies to generate new sales lead with focus on press releases, advertorials, live broadcast radio interviews and international conference presentations. Develop and maintain relationship with existing patients through personalized treatment. Devise and implement CRM strategies to collect, collate and analyze information about patients’ experiences and interactions with the clinical team to support improving both healthcare and customer satisfaction and retention.Analyzed financial reports and yearly preparation of budgets and forecasts for strategic decision making of the clinical needs of the units.Negotiated with medical suppliers to offer free point-of-care diagnostic tools to selected diabetic patients in a bid to raise awareness of the disease and to demonstrate the commitment of the Diabetes Center to delivering personalized healthcare.Negotiated with insurance companies to provide improved coverage of infertility treatments; Established, managed, coordinated and supervised a clinical and nursing team geared towards delivering patient-centered world class healthcare.Prepared and implemented written medical guidelines, standard operating procedures and clinical measures for international quality monitoring.

Postdoctoral Fellow

• Sep 2008 - Nov 2010

PhD student

• Jan 2004 - Jan 2008

As a PhD scholar at NUS, I was working on my PhD project entitled "Resveratrol mediates NHE1 gene expression". As a PhD scholar at NUS, I was working on my PhD project entitled "Resveratrol mediates NHE1 gene expression".

Scientist

• Mar 2003 - Dec 2003

I was responsible for the genotyping of trangenic mice used a model for neurodegenerative diseases. I was responsible for the genotyping of trangenic mice used a model for neurodegenerative diseases.

Sales Executive

• Sep 2002 - Dec 2002

I was responsible for the sales and marketing of laboratory and medical supplies. I was responsible for the sales and marketing of laboratory and medical supplies.