Experience

Abiomed

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Commercial Operations Analyst

  • Nov 2020 - Present

  • Monitored commercial sales operations and generated daily/weekly/monthly & quarterly reporting across multiple zones, regions & franchises. • Continually scrubbed data in sf.com to ensure integrity and accuracy for use by internal teams for reporting purposes, etc. • Worked with field teams to ensure cases were completed accurately in salesforce to certify that overall sales quota goals were met. • Worked closely with users to understand/gather business requirements in order to maintain user roles, system access, security assignments, and profiles • Utilized software as necessary to load new data into sf.com when necessary (loading case data, fiscal quarter sales data, Sales quota data to territory objects, etc). Show less



RSA Security

• United States
• Computer and Network Security
• 700 & Above Employee

• Sales Operations Analyst

  • Jul 2018 - Apr 2020

  • Assisted with the administration of a global sales territory management and reporting system to support critical operations for the global sales teams (Territory management & Sales order assignment operations) • Continually improved data in sf.com related to account assignments, minimizing account duplication & general data quality efforts. • Worked cross functionally with the Commissions, Global operations and Sales productivity teams to improve upon shared territory management and commissions processes. • Developed/maintained ad hoc reports related to territory & account assignment data to resolve commission related requests • Created unique account identifiers (SAP ID’s) for Account owners to submit quotes and generate revenue deals for the company. • Vetted third party vendors for new sf.com app exchanges to improve visibility into sf.com account assignments/processes. • Utilized the data-loader application in salesforce to aid in sales assignment corrections and mass updates to the system. Show less



Presidio

• Health, Wellness & Fitness

• Commissions Analyst

  • Mar 2015 - Dec 2017

  • Compiled sales reports annually to forecast fiscal year territory budget goals for various business lines using variance analysis to compare actuals vs. budget goals • Reviewed annual compensation plans for various employees to maintain accurate commission payout statement files • Utilized software applications to extract sales booking & invoicing data to create detailed monthly/quarterly reports displaying sales figures of key business lines for the sales management teams. • Evaluated sales reports for accuracy to better calculate sales figures for monthly/quarterly commission payouts • Utilized various team invoicing reports to pull necessary information in preparation of alternative commission statements • Contributed to monthly team reporting by building a specific business line report to be used by team members to build other necessary reports to support the sales teams • Assisted the sales management teams with questions regarding monthly and year-to-date figures, clarification regarding sales plans, commission discrepancies, and any other questions relating to commissions. Show less



EMD Millipore

• 1 - 100 Employee

• Sales Support: Pricing & E-Commerce

  • Apr 2014 - Dec 2014

  • Maintained and updated customer specific pricing for static catalogs to 3rd party platforms to ensure simplified ordering for customers • Acted as liaison and coordinator for distributor rebates to maintain consistent understanding of rebate stipulations between all involved parties • Executed transactions according to business requirements with regard to customer specific pricing, promotions and the processing of various reports to support the sales force team • Utilized relevant software applications to extract necessary pricing information for data manipulation to accommodate specific end user requests and to input data into two ERP systems • Processed historical sales data reports in order to track sales and promotional effectiveness to thereby assist in determining how to best generate overall revenue • Collaborated with customer service regarding customer pricing related issues; performed price reviews when customer purchase orders were not in accordance with ERP system pricing in order to verify correct pricing and to update static catalogues accordingly Show less



Interactive Data Corporation

• France
• Information Services

• AR/Collections specialist

  • Jul 2013 - Apr 2014

  • Created ongoing monthly aging schedules to maintain a portfolio of current client accounts • Effectively communicated via phone and email with clients regarding outstanding payments to ensure payment deadlines were met • Worked closely with employees in the Billing and Sales departments on a daily basis for the purpose of reconciling client account issues such as billing disputes and account termination requests • Assisted with revised invoices, issuing check refunds, performing account reconciliations, processing credit memos, performing small balance write-offs, and maintaining accurate account records to resolve client concerns • Prepared weekly AR reports and participated in weekly meetings with team members/management to report on any client accounts with large delinquent AR balances (>50k) • Created month end bad debt reports aimed at highlighting potential client accounts that were at risk of non-collection to be placed with a third party collections agency Show less



Triumph Learning

• Canada
• 1 - 100 Employee

• Sales and distribution

  • Jul 2012 - Aug 2012

  Summer work: • Hand-picked individual school book orders from warehouse to prepare for delivery to customers • Performed on-the job training to new employees to ensure successful task completion and avoidance of mistakes Summer work: • Hand-picked individual school book orders from warehouse to prepare for delivery to customers • Performed on-the job training to new employees to ensure successful task completion and avoidance of mistakes



Quad/Graphics

• Production department

  • Jun 2009 - Aug 2009

  Summer Work: - Assisted in the production of booklets and other paper jobs as necessary in a timely manner - Took inventory/stock of remaining materials - Diagnosed problems with machines as they occurred and reported to management Summer Work: - Assisted in the production of booklets and other paper jobs as necessary in a timely manner - Took inventory/stock of remaining materials - Diagnosed problems with machines as they occurred and reported to management