Ziyaad Damoo

Enterprise Resources Planning Consultant at Itelligence Business Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Mauritius, MU

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Experience

    • Mauritius
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Enterprise Resources Planning Consultant
      • Jun 2022 - Present

    • Mauritius
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Analyst
      • Feb 2019 - May 2022

      Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables, and negotiate on product functionalities. Creates detailed Business Requirement Document (BRD) and translate it into functional specifications. Provides analytic support by coordinating data extraction from various databases and data interpretation. Partners with development and analytic teams to provide reporting on software solutions. Write training material and be able to deliver end user training. Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing. Defining and scoping a project. Gathering requirements from business units. Documenting business and technical requirements accurately. Verifying that the implemented solution meets the requirements. Testing the solution to validate project objectives. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Implementation Consultant
      • Jan 2017 - Mar 2018

      • Responsible for managing projects that vary in nature based on solution purchased and complexity of requirements. • Responsible for contributing to project plans and ensuring project is on time, meets and/or exceeds client expectations and follows internal processes. • Will work in conjunction with resources within and outside of the team in the completion of an implementation. • Promotes teamwork among those working on the implementation, developing a working relationship with internal resources, customers and peers. • Works independently at resolving project issues and escalating when appropriate. • Demonstrates an in-depth understanding of Payroll/ HR environment as well as an exposure to many sub-functions within it. E.g. Finance, benefits administration, labour relations, training development, and technical environments. • Conducts preliminary interviews with client to review changes, needs and processes to complete the implementation successfully. Process may include formal needs analysis, gap and fit analysis. • Ability to translate business process requirements into configuration requirements for the Ceridian Solution purchased with differing levels of complexity. • Prepares customer for completion of an implementation. Reviews processes with client pertaining to product. Will work with the client to process pre-input reports, run interfaces and time & attendance imports. Provides hands-on training to customers with input of first live payroll. Reviews Service checklist to ensure client understands how to enter payroll items not covered during live inputs. • Tests and documents and custom solutions for customers. Problems are often unprecedented and may require analytical skill and detailed problem determination to provide the appropriate resolution, coordination and implementation of customized front end and/or core end solutions. • Design and execute system integration and user acceptance tests. • Responsible for quality of implementation. Show less

Education

  • New York University
    Bachelor's degree, Business and Personal/Financial Services Marketing Operations
    2009 - 2012

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