Ziya Devrim Samgar

Managing Director at EDUSİSCO EĞİTİM ve BİLGİ TEKNOLOJİLERİ A.Ş.
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency
  • German Elementary proficiency

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Experience

    • Türkiye
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Managing Director
      • Dec 2020 - Present

    • Managing Director
      • Jan 2018 - Dec 2020

      • Perform the company’ s management activity,• Provide effective communication and coordination between departments to increase efficiency• Take reports and analyze the company's income and expenses and also P&L,• Analyze the profitability and efficiency of the company and take reports from related departments,• Check the company's purchasing activities,• Decide the personnel recruitment, salary, additional benefits, promotion, transfer and measure the performance of all the personnel,• Track collections and current customer accounts,• Give direction to the development of the company's customer portfolio,• Develop the relations with existing customers and make customer visits to improve the sales,• Visit the dealers and control the sales processes, coaching the sales team,• Develop customer satisfaction and loyalty, also make it a company policy,• Manage the marketing activites, e-trade and social media,• Manage the import and export process,• Control the production department,• Take reports and check the administrative affairs department,

    • Corporate Sales Manager
      • May 2017 - Dec 2017

      • Establish the sales, telesales and back office department,• Define monthly sales targets within Vodafone product and services,• Create and implement necessary action plans to reach the targets,• Leading the sales team in terms of coaching and career planning,• Manage hiring and orientation process of all team members,• Decide the salary, additional benefits and measure the performance of sales team,• Visit the customers with high sales potentials,• Respond and find a solution to customer complaints as soon as possible,• Tracking, reporting and controlling of budget, responsible for P&L,• Manage the relation with Vodafone.

    • Sales Marketing Manager
      • Mar 2016 - Mar 2017

      • Establish the sales department.• Create and develop sales and marketing activities.• Create and develop sales channels and business partners. • Manage the partnership process and develop good relations about SAP and hardware, software products.• Manage the company social media accounts.• Visit the customers and transfer the opportunities to the presales team. • Manage the presales team and coach on sales.• Negotiate and manage the relation with acedemia.• Meet with consultants for marketing activities. • Analyze the competition and market.• Follow the developments at the IT and erp software sectors.

    • Türkiye
    • Telecommunications
    • 700 & Above Employee
    • Corporate Sales - Region Sales Manager
      • Jan 2012 - Dec 2015

      • Define monthly, quarterly, and yearly sales targets of field sales responsible in corporation with yearly budgets defined by unit sales manager.• Create and implement necessary action plans to reach the targets.• For new product and service launches, prepare a market intelligence reports and market researches. • Provide customer requests about new potential product and services to marketing department ( IOT, mobile marketing ) • Leading the sales team in terms of coaching, career planning.• Manage hiring and orientation process of new team members in conjunction with HR. • Decide the salary, additional benefits, promotion, transfer, performans, career of sales team.• Visit the customers with high income and taste the account manager’ s energy and attitude.• Respond and find a solution to customer complaints as soon as possible. • Tracking, reporting and controlling of regional budget.

    • Corporate Sales-Large Account Manager
      • Sep 2005 - Jan 2012

      • Regular customer visits of relevant region.• Customer order management. • Tracking of collection belongs to customers. • Implementation of retail stores layout according to agreed merchandising concept. • Marketing Research. • Distribution Channel Management. • Pricing, budgeting and P & L responsibility. • Marketing Communication. • Regional Business Plan.• Product Launches.

    • Türkiye
    • International Trade and Development
    • 100 - 200 Employee
    • Channel Manager
      • Mar 2004 - Sep 2005

      • Regular customer visits for the defined region. • Responsible for customer order process.• Responsible for money received from customers. • Tracking and following the dealers sales KPI’s and to take necessary actions to improve dealer sales performance. • Providing the store concept and merchandising activities within the determined company rules.• Responsible for controlling and training the sales representatives in the stores.• Make the concept Managing and finding a solutions for customer complaints.• Managing and finding a solutions for customer complaints. • Stock management of all distribution channel members. • Feasibility analysis for investments for new potential dealers.• Responsible for Izmir, Aydın, Kutahya, Eskişehir, Afyon, Uşak, Muğla, Manisa.

Education

  • Bahçeşehir Üniversitesi
    Master of Business Administration (M.B.A.)
    2012 - 2014
  • Dokuz Eylül Üniversitesi
    Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
    2001 - 2005
  • Ege Üniversitesi
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    1997 - 2001
  • Izmir 60. Yil Anadolu Lisesi
    Collage, Mathematics
    1989 - 1996

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