Zixin Lee
Guest Service Agent at Le Méridien Maldives Resort & Spa- Claim this Profile
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Chinese Native or bilingual proficiency
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English Professional working proficiency
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Malay Professional working proficiency
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Cantonese Full professional proficiency
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Korean Elementary proficiency
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French Elementary proficiency
Topline Score
Bio
Experience
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Le Méridien Maldives Resort & Spa
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Maldives
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Hospitality
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1 - 100 Employee
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Guest Service Agent
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Mar 2023 - Present
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes - Secure payment, verifying and adjusting billing as needed - Provide guests with room and hotel information, directions, amenities and local interests - Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff - Complete cashier and closing reports, counting the bank at the end of each shift securely - Accept and record wake-up calls, delivering to the right department - Communicate any emergency, lost item or theft to proper security staff and/or authorities - Keep contingency lists in case of emergency and communicate any necessary messages Show less
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Restaurant Kam Yu
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Pfäffikon, Zurich, Switzerland
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Kitchen Intern
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Aug 2022 - Jan 2023
- To assist chef in food preparation - To wash and polish plates, cutleries, and kitchen equipments - To do housekeeping for restaurant - To ensure hygiene of kitchen - To do table setting - To assist chef in food preparation - To wash and polish plates, cutleries, and kitchen equipments - To do housekeeping for restaurant - To ensure hygiene of kitchen - To do table setting
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IMI International Management Institute Switzerland
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Switzerland
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Hospitality
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1 - 100 Employee
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Kitchen Assistant (part of the course)
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Feb 2022 - Jul 2022
- To assist chef in food preparation- To set up hot food station and salad station in Main Dining Hall (lunch & dinner)- To ensure hygiene of kitchen
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Main Dining Hall Steward (part of the course)
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Feb 2022 - Jul 2022
- To collect plates from students and staff- To wash and polish used plates, cutleries, and glasses- To placed the clean plates, cutleries, and glasses back to original place- To ensure hygiene of Main Dining Hall
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