Experience

Ascent Leadership Networks, LLC

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Director of Assessment and Development

  • Feb 2020 - Present

  Massachusetts, United States



ZMM Consulting, LLC

• United States
• Information Technology & Services
• 1 - 100 Employee

• Consultant

  • Feb 2020 - Present

  Greater Boston Area



IHI

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Faculty

  • Sep 2015 - Present

  Cambridge, Massachusetts Faculty for the RWJF funded Spreading Community Accelerators through Learning and Evaluation (SCALE) grant, working with a focus on supporting collaborative, cross-boundary efforts to build health, wellbeing and equity in communities through co-design with community members with lived experience. Working with extraordinary, determined, resourceful people, and only occasionally building the bridge as we're walking across.



Future Foundation, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Consultant

  • Sep 2019 - Feb 2020

  Atlanta, Georgia Knowledge and improvement project, to identify best practices, launch and coach research site improvement team.

• Director Of Program Development

  • May 2018 - Apr 2019

  Greater Boston Area



Cambridge Health Alliance

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Lead

  • Mar 2013 - Aug 2018

  Massachusetts Engaged patient partners (patient and caregiver volunteers) working with 10 primary care practice improvement teams within a safety net medical system. Supporting the teams and team leaders in integrating patient partners into standing quality improvement teams, and in sustaining collaborative, high functioning team culture. Recruiting, orienting and teaching quality improvement to patients, and learning together about what it means to be a patient voice, using influence (but not authority) in… Show more Engaged patient partners (patient and caregiver volunteers) working with 10 primary care practice improvement teams within a safety net medical system. Supporting the teams and team leaders in integrating patient partners into standing quality improvement teams, and in sustaining collaborative, high functioning team culture. Recruiting, orienting and teaching quality improvement to patients, and learning together about what it means to be a patient voice, using influence (but not authority) in a primary care setting. On a leadership level, helping grow opportunities and tools for partnership with patients and families in system redesign. Doing my best to honestly represent 100,000 patients - and being ruthless about saying "I don't know. Let's ask a patient!"

• Patient/Family Partner

  • Aug 2012 - Sep 2015

  Cambridge Pediatrics Working with a team of pediatricians, nurses, medical assistants and other parent/patient partners using the Method for Improvement to move a pediatric clinic in a medical safety net system towards a patient centered medical home model of care. Assembling a Family Advisory Group, workshops for parents, improving referral processes, needs assessments, and working to make resources available to families.



Harvard Medical School Center for Primary Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Consultant

  • Jun 2014 - Aug 2016

  Boston, MA Consulting for the Academic Innovations Grant, supporting primary care clinics in improving care, becoming patient centered medical homes by integrating patients and the patient perspective into performance improvement work.



[independent]

• Uganda
• International Trade and Development
• 1 - 100 Employee

• English teacher

  • Mar 2012 - Jun 2013

  Newton, MA Teaching a flexible, evolving curriculum designed for a homeschooled teen, and working with engaged, motivated parents. Supporting an independent reading program, research projects and writing, with a focus on critical reading and writing skills. Providing after school tutoring for high school students, focusing on critical reading and writing skills, while working to foster a love of reading.



Hemophilia Federation of America

• United States
• Public Policy Offices
• 1 - 100 Employee

• Consultant

  • Dec 2012 - Feb 2013

  Edited a collection of essays written by fathers of children with bleeding disorders.



LA Kelley Communications

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Columnist

  • May 2006 - 2008

  Columnist and features writer for publication designed for families/individuals with bleeding disorders.



New England Hemophilia Association

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Editor

  • 2004 - 2008

  Editing quarterly journal about bleeding disorders. Publication offers consumer education regarding the state of the medical field, legislature and opinion pieces. Distributed to 700 families in the New England region, as well as industry and medical professionals.