Zita Petrán
Contact Center Representative at doTERRA Europe Services Hungary- Claim this Profile
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Bio
Experience
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doTERRA Europe Services Hungary
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Hungary
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Wellness and Fitness Services
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1 - 100 Employee
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Contact Center Representative
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Aug 2021 - Present
Answering customer enquiries via phone an email. Answering customer enquiries via phone an email.
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Tech Mahindra Business Process Services
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India
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IT Services and IT Consulting
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700 & Above Employee
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Service Desk Incident Analyst
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Oct 2018 - Aug 2021
Providing application support for Volkswagen AG and BASF SE, and customer support for Afound.com (supported languages: German, English) Providing application support for Volkswagen AG and BASF SE, and customer support for Afound.com (supported languages: German, English)
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ExagonPay
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Hungary
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Financial Services
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1 - 100 Employee
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IT Helpdesk Specialist
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Jun 2018 - Aug 2018
Customer contact and support. Other office activities (e.g. translation) Customer contact and support. Other office activities (e.g. translation)
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DACH telemarketer
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Nov 2017 - May 2018
Sales-communication (verbal and written) with customers from the DACH-region. Sales-communication (verbal and written) with customers from the DACH-region.
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DACH telemarketer
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Sep 2017 - Oct 2017
Sales-communication (verbal and written) with customers from the DACH-region. Sales-communication (verbal and written) with customers from the DACH-region.
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Customer Service Representative
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Mar 2017 - Jun 2017
Answering customer complaints via e-mail and letters Answering customer complaints via e-mail and letters
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IS provider analyst
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Oct 2016 - Feb 2017
Analyst at TechMahindra (at their Budapest office) by order and for account of the IS Service Desk of the BASF Analyst at TechMahindra (at their Budapest office) by order and for account of the IS Service Desk of the BASF
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CPL Integrated Services
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Ireland
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Human Resources Services
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1 - 100 Employee
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Technical Support Analyst
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Nov 2015 - Oct 2016
Providing technical support regarding IT infrastructure issues at Hewlett Packard Enterprise (languages: German, English) Providing technical support regarding IT infrastructure issues at Hewlett Packard Enterprise (languages: German, English)
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Sykes Enterprises, Incorporated
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Netherlands
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Financial Services
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1 - 100 Employee
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Service Desk Agent
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Aug 2015 - Nov 2015
Technical and sales support for the German division of a cunsomer electronics manufacturer Technical and sales support for the German division of a cunsomer electronics manufacturer
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Transcom
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Service Desk Operator
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May 2015 - Aug 2015
Consumer-support for the German division of a household appliances manufacturer Consumer-support for the German division of a household appliances manufacturer
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Unisys
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Help Desk Agent
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Oct 2014 - Mar 2015
Providing technical support regarding IT infrastructure issues (Ger, Hu, En). Providing technical support regarding IT infrastructure issues (Ger, Hu, En).
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Semmelweis University
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Hospitals and Health Care
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700 & Above Employee
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Administrative assistant for student affairs
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Jul 2014 - Oct 2014
Dealing with student cases. Dealing with student cases.
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Data Processor
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Apr 2014 - Jun 2014
Digitalization of documents. Digitalization of documents.
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Skilled employee for digitalizing and processing of archive files
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Nov 2012 - Aug 2013
Digitalizing of archive recordings and documents at a national media institution. Digitalizing of archive recordings and documents at a national media institution.
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Educatio Public Service Nonprofit LLC
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Hungary
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Education Administration Programs
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100 - 200 Employee
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Data Processor
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Jun 2012 - Oct 2012
Data management tasks in the statal census project. Data management tasks in the statal census project.
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Magyar Közút Nonprofit Zrt.
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Hungary
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Non-profit Organizations
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100 - 200 Employee
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Administrative Assistant
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May 2011 - Oct 2011
Filing, data recording. Filing, data recording.
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Corvex Business Solution Ltd.
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Hungary
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Software Development
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1 - 100 Employee
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Technical Consultant
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Sep 2004 - Dec 2010
ERP-localization, sales assistance, hotline contact, foreign language correspondence ERP-localization, sales assistance, hotline contact, foreign language correspondence
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Primary School Teacher
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Jan 2004 - Jun 2004
Teaching of the following subjects (for children in the age of 9-16 yrs): German language, History, Culture of the regions in Hungary Teaching of the following subjects (for children in the age of 9-16 yrs): German language, History, Culture of the regions in Hungary
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Education
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University of Miskolc
Bachelor of Science (BSc), Cultural anthropologist and teacher of social sciences -
University of Miskolc
Master of Science (MSc), Teacher of German as a foreign language and translator