Ziran Chow
Assistant Store Manager at Brian Tai Shen Wang t/a Herbal Inn- Claim this Profile
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Mandarin Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Introduction to Programming Using Python
LinkedInFeb, 2023- Oct, 2024 -
The Fundamentals of Digital Marketing
Google Digital GarageDec, 2022- Oct, 2024
Experience
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Brian Tai Shen Wang t/a Herbal Inn
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United Kingdom
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Wellness and Fitness Services
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1 - 100 Employee
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Assistant Store Manager
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Jun 2023 - Present
1. Assisting the shop manager with retail sales 2. Understanding the demands of clients and interpreting these demands into Chinese for Traditional Chinese Medicine doctors. And then interpreting the doctors' advice in Chinese into English for clients 3. Maintaining in-store medical equipment. 1. Assisting the shop manager with retail sales 2. Understanding the demands of clients and interpreting these demands into Chinese for Traditional Chinese Medicine doctors. And then interpreting the doctors' advice in Chinese into English for clients 3. Maintaining in-store medical equipment.
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Client Relations Manager
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Sep 2020 - Aug 2022
• Building and maintaining relationships with clients, understanding their needs and requirements, and serving as the main point of contact for any inquiries or concerns. • Providing excellent customer service: Responding promptly and professionally to client inquiries via phone, email, or other communication channels. Resolving client issues in a timely manner, and ensuring client satisfaction. • Collecting and documenting client feedback, and coordinating with other teams within the company to address any issues or concerns raised by clients. • Identifying opportunities to upsell or cross-sell additional products or services to existing clients based on their needs and interests. • Creating lesson plans, instructional materials, and facilitating classes Show less
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Account Manager & Partner
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Dec 2017 - Jul 2020
• Managing the end-to-end production process including planning, coordinating, and executing all production-related activities. Ensuring that production processes are efficient, cost-effective, and meet quality standards. • Developing strong relationships with clients by understanding their needs, preferences, and goals. Actively engaging with clients to build trust, provide support, and establish rapport. • Collaborating with clients to develop and implement effective media strategies that align with their marketing and advertising objectives. • Overseeing the planning, execution, and optimisation of media campaigns across various channels, mainly on TV, digital, and social media. Ensuring that campaigns are delivered on time, within budget, and according to client expectations. Show less
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SCTV
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Indonesia
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Broadcast Media Production and Distribution
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700 & Above Employee
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Various Roles
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Mar 2014 - Feb 2017
Director • Overseeing the development and creation of TV programs and content, including conceptualization, planning, scripting, casting, and production. • Developing and implementing strategic plans and budgets for the TV channel, including setting goals, objectives, and performance metrics. • Overseeing the entire production process, from pre-production to post-production, and ensuring that all aspects of production are effectively coordinated and executed. • Directed TV programs, including a visit to Henan TV City Channel in December 2014 and Channel A in South Korea in October 2016. Media Analyst • Conducted data analysis using the latest data from CSM Media Research to evaluate the audience rating, popularity, and advertising potential of department TV programs, and provided promotional services to potential advertisers. Post-Producer & Television Reporter • Managed Post-Production scheduling, overseeing edits, graphics, sound work, and coordinating re-versioning. • Conducted post-production editing using non-linear editing systems to improve visual effects in TV programs • Worked as a television reporter, filming news stories in the field, including coverage of the “Global Store Lightning Deals” conference held by Amazon China in Guangzhou, in August 2015 Assistant of Vice President • Undertook secretarial duties, including writing mid-year and end-of-year work reports and maintaining communication with higher authorities Show less
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Education
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2022 - 2023
University of Southampton
Master of Arts - MA, Global Media Management -
2010 - 2014
Sichuan Normal University
Bachelor of Arts, Radio and Television Journalism, 2:1
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