Ziqi (Chloe) Wu

UX Design Strategy Consultant at Whatnot
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US
Languages
  • Cantonese (Chinese) Native or bilingual proficiency
  • Mandarin (Chinese) Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • Technology, Information and Internet
    • 200 - 300 Employee
    • UX Design Strategy Consultant
      • Oct 2023 - Present

      - Contracted through USC IYA to work with WhatNot, reimagining the social marketplace experience to extend beyond the mobile device and create a more comprehensive "10ft experience." - Contracted through USC IYA to work with WhatNot, reimagining the social marketplace experience to extend beyond the mobile device and create a more comprehensive "10ft experience."

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • UX Designer
      • May 2023 - Aug 2023

      - Conducted secondary research and competitive analysis, developed high-fidelity prototypes for a consumption analytics dashboard, chart customization page, and onboarding experience while adhering to design system guidelines and best practices. - Iterated through 3 design cycles, incorporating stakeholder feedback and usability testing results. Presented final deliverables to an audience of 50+ stakeholders. - Collaborated with cross-functional teams, including designers, engineers, and… Show more - Conducted secondary research and competitive analysis, developed high-fidelity prototypes for a consumption analytics dashboard, chart customization page, and onboarding experience while adhering to design system guidelines and best practices. - Iterated through 3 design cycles, incorporating stakeholder feedback and usability testing results. Presented final deliverables to an audience of 50+ stakeholders. - Collaborated with cross-functional teams, including designers, engineers, and PMs, to align on project scope, technical constraints, and business requirements. - Actively participated in 28 UX critique sessions, contributing 40+ design insights and recommendations, and supported design system team with use cases for UI component designs. Show less - Conducted secondary research and competitive analysis, developed high-fidelity prototypes for a consumption analytics dashboard, chart customization page, and onboarding experience while adhering to design system guidelines and best practices. - Iterated through 3 design cycles, incorporating stakeholder feedback and usability testing results. Presented final deliverables to an audience of 50+ stakeholders. - Collaborated with cross-functional teams, including designers, engineers, and… Show more - Conducted secondary research and competitive analysis, developed high-fidelity prototypes for a consumption analytics dashboard, chart customization page, and onboarding experience while adhering to design system guidelines and best practices. - Iterated through 3 design cycles, incorporating stakeholder feedback and usability testing results. Presented final deliverables to an audience of 50+ stakeholders. - Collaborated with cross-functional teams, including designers, engineers, and PMs, to align on project scope, technical constraints, and business requirements. - Actively participated in 28 UX critique sessions, contributing 40+ design insights and recommendations, and supported design system team with use cases for UI component designs. Show less

    • Brazil
    • Banking
    • 700 & Above Employee
    • Research & Design Consultant
      • Jan 2023 - Apr 2023

      - Contracted through USC IYA to work with Banco Bradesco, investigating the role of Web3 technologies in financial services and identify opportunities to reimagine banking services. - Create design/research-driven visions for the future of banking, including service prototypes and user narratives in a 12-weeks industry lab (partnered with USC IYA). - Contracted through USC IYA to work with Banco Bradesco, investigating the role of Web3 technologies in financial services and identify opportunities to reimagine banking services. - Create design/research-driven visions for the future of banking, including service prototypes and user narratives in a 12-weeks industry lab (partnered with USC IYA).

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • User Experience Designer
      • Jun 2022 - Sep 2022

      - Conduct user research, create information architecture, redesign the website hierarchy for better navigation, and create wireframes and high-fidelity prototypes. - Create mixed reality user flows and develop user interfaces. - Conduct user research, create information architecture, redesign the website hierarchy for better navigation, and create wireframes and high-fidelity prototypes. - Create mixed reality user flows and develop user interfaces.

    • United States
    • International Affairs
    • 1 - 100 Employee
    • Storyline/UX Designer
      • Mar 2019 - Jun 2019

      - Transform user research findings into design decisions. Work closely with multi-disciplinary teams of researchers and developers to deliver a tablet educational game for children with type 2 diabetes. - Create user flow, game narrative, and UI. Conduct usability testing to gather insight and feedback to iterate design solutions. - Transform user research findings into design decisions. Work closely with multi-disciplinary teams of researchers and developers to deliver a tablet educational game for children with type 2 diabetes. - Create user flow, game narrative, and UI. Conduct usability testing to gather insight and feedback to iterate design solutions.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • UI/UX Designer
      • Jan 2019 - Apr 2019

      - Utilize design thinking to conduct user research and analyze findings. - Create wireframes, mockups, and low to high fidelity prototypes by Utilizing UX strategies to deliver a high-fidelity digital prototype and a kiosk prototype. - Utilize design thinking to conduct user research and analyze findings. - Create wireframes, mockups, and low to high fidelity prototypes by Utilizing UX strategies to deliver a high-fidelity digital prototype and a kiosk prototype.

    • United States
    • Higher Education
    • 700 & Above Employee
    • IT Support Technician
      • Jan 2019 - Mar 2019

      - Obtain knowledge in internal training and utilize internal data query tools to provide technical support and consulting services. - Assist users and address issues with technical difficulty signing in/up for Duo two-step identification. - Obtain knowledge in internal training and utilize internal data query tools to provide technical support and consulting services. - Assist users and address issues with technical difficulty signing in/up for Duo two-step identification.

    • Visual Designer
      • Jun 2017 - Sep 2017

      - Design in-app graphics and promotional brand assets. - Collaborate with PM, designers, and developers to work on the setting, notification, and subscription features. - Create wireframes on an Android mobile application and conduct usability testing. - Design in-app graphics and promotional brand assets. - Collaborate with PM, designers, and developers to work on the setting, notification, and subscription features. - Create wireframes on an Android mobile application and conduct usability testing.

Education

  • University of Southern California
    Master's degree, Integrated Design, Business and Technology
    2021 - 2024
  • UC San Diego
    Bachelor's degree, Cognitive Science with a Specialization in Human-Computer Interaction
    2015 - 2019

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