Experience

Impact Water

• United States
• Renewables & Environment
• 1 - 100 Employee

• Field Agent

  • Jun 2022 - Present

  Distribution and replacement of IW products to schools in a timely and professional manner. Conduct school visits to enhance product awareness and correct usage among teachers and staff. Support in gaining insights on challenges schools face in providing safe drinking water to students and suggest viable recommendations. Submit weekly narrative and financial expense reports to their supervisor. Collect and submit accurate data using a mobile app (Taroworks). Deliver documents for signing from the company to the schools or vice versa. Return unused IW products to their Supervisor Show less



Packhard Limited

• India
• Appliances, Electrical, and Electronics Manufacturing

• Sales Associate

  • Sep 2018 - Jun 2019

  Managing and increasing sales of existing customers. Recruitment of new clients and winning back lost ones. Keep up to date customer records. Respond to customers' complaints on phone and emails. Generating weekly and monthly reports. Identify and assess customer needs to achieve satisfaction Communicating to management on the current trends in the market, client’s problems and offering solutions. Supervising issuing of quotations to clients and review if need be. Performing any other tasks as Show less



RITE PAK LIMITED

• Back Office/ Sales

  • Apr 2016 - Sep 2018

  Nature of Work - Oversee the sales – Customer service experience at the head office. - Ensure observation of all company policy as relates to sales and order processing. - Promptly / accurately process sales orders through the CRM/ERP sales module. - Coordinate with Field Sales personnel on customer requirements, sales orders and updates emanating from the office to the field sales team. - liaising with the Accounts Department to ensure all payments are processed and received. - Service all sales / inquiry related correspondence on all related platforms i.e. email / phone , walk in’s -Respond to all incoming calls . - Prepare all relevant documentation related to the sales processing cycle i.e. Invoices, delivery notes, courier transport waybill etc. - Follow-up on orders to ensure fulfillment in accordance with purchasing terms and conditions. - Monitor / Coordinate order delivery to ensure timely delivery to meet delivery schedules. - Identify and resolve invoicing problems and issues between accounting and vendors. - Comply with policies, procedures, and internal controls to ensure the best prices, optimum delivery of goods and efficiency of the sales order process. -Communicate changes and/or cancellations to customers, delivery issues, stock outs to clients and management. - Communicate accurate information to production / management in regards to customer complaints in order to improve processes and customer satisfaction levels. - Resolve customer complains – first instance or escalate further for intervention as required. - Keep abreast of new products, specifications and industry trends, competitor strengths and weaknesses. - Front office duties . - Other assigned ad-hoc and/or administrative duties - General administrative support Show less



PACKHARD LIMITED

• India
• Appliances, Electrical, and Electronics Manufacturing

• Sales Executive

  • Jan 2015 - Mar 2016

  Nature of work Introduce the company to new clients Follow up on existing clients for more orders Receive quotations and orders from clients Setting up meetings with clients to find out their needs Providing solutions to customers problems Writing weekly and monthly reports. Nature of work Introduce the company to new clients Follow up on existing clients for more orders Receive quotations and orders from clients Setting up meetings with clients to find out their needs Providing solutions to customers problems Writing weekly and monthly reports.