Experience

American University of Iraq, Sulaimani

• Iraq
• Education Administration Programs
• 100 - 200 Employee

• Bursar

  • Jun 2011 - Present

  "1. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid knowledge of the student bills and payment process, and all other aspects of customer service 2. Supervise and follow-up receipts of student tuition, fees, deposits, and other charges, including recording student payments, financial aid disbursements and sponsorship payments in the Student Information System (SIS) 3. Manage the sponsorship program in terms recording pledges and follow up of payments 4. Supervise and monitor the Accounts Receivable Accountant/Assistant 5. Coordinate the SIS interface with the offices of Admissions/Student Financial Aid and Registrar and serves as the main contact for SIS related issues 6. Identify inefficiencies and areas of weakness in staff members and suggest an improvement plan or training as needed 7. Check receipts by the cashier to match the receivable reports at the end of each day and work with the Accounts Receivable Accountant/Assistant to monitor/consolidate student tuition payments 8. Ensure that the Customer/Student names are entered to the system correctly and it’s up to date (No Duplicates) 9. Covering for the Accounts Receivable Accountant/Assistant in her/is absence, to ensure the workflow processes is going smoothly 10. Liaising with other departments to resolve any student accounts related issues 11. Answer students and other departments’ staff inquiries when they cannot be answered by the Accounts Receivable Accountant 12. Design and manage student filing system to ensure that files are maintained, secure and up to date 13. Work on special projects requested by the Finance Director 14. Other daily duties that is required according to the department’s needs" Show less



The American University Of Iraq

• Sulaimani

• Accountant Payable

  • Jun 2010 - Jun 2011