Zintle Konkwana

Application Support Consultant at ELCB Information Services (Pty) Ltd
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA
Languages
  • English -
  • Afrikaans -
  • isiXhosa -
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • SAP Certified Application Associate - SAP BusinessObjects Business Intelligence Platform 4.2
    SAP
    Feb, 2019
    - Nov, 2024
  • SAP Certified Application Associate - SAP BusinessObjects Web Intelligence 4.2
    SAP
    Dec, 2018
    - Nov, 2024
  • national senior certificate, national diploma, btech
    -

Experience

  • ELCB Information Services (Pty) Ltd
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Application Support Consultant
      • Apr 2023 - Present

  • City of Cape Town
    • South Africa
    • Government Administration
    • 700 & Above Employee
    • ERP Analyst
      • Mar 2019 - Apr 2023

      • Providing user support on SAP system by monitoring and troubleshooting to ensure effective resolution of Service Requests for PA, Payroll and Time management modules • Gather business requirements and help business understand system capabilities. • Creation and documentation of detailed functional specifications • Configuration for Personnel Administration and Payroll • Work with developers to identify and implement custom solutions. • Testing and deploying solutions to production systems. • Analysing and resolving errors and technical problems • Providing user support for the Expanded Public Works Programme (EPWP) • Assisting with project management tasks Show less

  • Eastern Cape Department of Education
    • South Africa
    • Education Administration Programs
    • 500 - 600 Employee
    • Business Analyst
      • Jan 2017 - Nov 2018

      ● Working with ICT Project Management Office, assisting with the planning, organizing and documentation of ICT projects. ● Analyzing and documenting business processes to identify gaps and risks. ● Performing requirements analysis and tracking throughout the project, to ensure they have been accurately addressed. ● Creating functional specs, workflow diagrams and use cases ● Organizing meetings for clients and project team. ● Working with ICT Project Management Office, assisting with the planning, organizing and documentation of ICT projects. ● Analyzing and documenting business processes to identify gaps and risks. ● Performing requirements analysis and tracking throughout the project, to ensure they have been accurately addressed. ● Creating functional specs, workflow diagrams and use cases ● Organizing meetings for clients and project team.

  • CPUT Kujali Research Hub
    • Cape Town, Western Cape, South Africa
    • Business Analyst Intern
      • Apr 2016 - Oct 2016

      Team leader on an eHealth project, we created a health records management App for patients and health workers Determining the requirements of projects Creating functional specs, workflow diagrams and use cases. Communicating the requirements clearly to stakeholders Documentation of the whole project Team leader on an eHealth project, we created a health records management App for patients and health workers Determining the requirements of projects Creating functional specs, workflow diagrams and use cases. Communicating the requirements clearly to stakeholders Documentation of the whole project

Education

  • Cape Peninsula University of Technology
    Bachelor of Technology - BTech, Computer/Information Technology Administration and Management
    2016 - 2016
  • SAP Skills for Africa Training
    2018 - 2019
  • Cape Peninsula University of Technology
    Bachelor of Technology (BTech), Information Technology
    2016 - 2016
  • Walter Sisulu University of Technology
    National Diploma, Information Technology: Business Applications
    2013 - 2015
  • Walter Sisulu University of Technology
    national diploma, information technology(business applications)
    2013 - 2015

Community

You need to have a working account to view this content. Click here to join now