Zinnia Santiago

Claims Specialist at MMC Group LP
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Spanish Full professional proficiency
  • Portuguese -

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Ingrid Bennett

I had the pleasure of working with Zinnia Santos at Hospital Physician Partners (now Schumacher Clinical Partners) for a period of nine years. As Sr Vice President of Business Development my interactions at the company were dependent upon communication with other departments and Executive team members. Zinnia assisted our Chief Executive Officer as well as additional members of the Sr Leadership team. I relied heavily on her for communication initiatives , reports, scheduling, and various time sensitive material. Zinnia's skills range from pride in her professionalism to her Microsoft knowledge with Word, Excel, and PowerPoint and everything in between. Her written and oral communication skills helped her to stand apart from others who had a similar role. I highly recommend Zinnia Santos.

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Credentials

  • Social Media Certified
    HubSpot
    Jan, 2021
    - Nov, 2024
  • Six Sigma white Belt Certification
    -

Experience

    • United States
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Claims Specialist
      • Jul 2021 - Present

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Executive Assistant
      • Jan 2019 - Jan 2020

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Executive Assistant
      • Sep 2017 - Nov 2018

      Executive Assistant reporting directly to key members of the Executive leadership team. Provide administrative support to C-level suite executives and management team; handle multiple functions, as well as keeping the day to day office operations running smoothly.Manage a broad set of tasks, which generally include scheduling meetings, managing calendars, arranging travel and preparing for travel-related meetings. Project Coordinator for Concur Travel and Expense Management tool. Including research, implementation, corporate training, vendor negotiations resulting in corporate wide cost reduction in travel costs and operational expenses. In addition to standardizing expense reporting and travel.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Executive Assistant
      • Aug 2016 - Sep 2017

      Executive Assistant for Partner Resources FKA Hospital Physician Partners, I provided executive-level support to the Executive Vice President of Partner Resources and the Vice President of Marketing with the day-to-day administrative and strategic business needs. Both administrative and project-based duties include scheduling travel, arranging meetings, handling of information requests, research, aiding in presentations and proposals, attending meetings, report preparation, correspondence, and liaising with senior management.

    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Executive Assistant to CEO
      • May 2006 - Sep 2016

      Provided a high level of support to the Chief Executive Officer and Chief Operating Officer.Managed and prioritized schedules for C-Suite Executives to ensure that their time is focused on critical, strategic issues.Coordinated communications, track and follow up on requests, and identify those of importance which required immediate attention.Performed a variety of administrative functions, prepared expense reports, managed active business and personal calendars, and handled all travel arrangements for C-Suite Executives and team members.Juggled between multiple projects with equal ease and efficiency.Maintained utmost discretion when dealing with sensitive topics.Facilitated monthly operating meetings and their logistic elements (scheduling, preparing the facility, organizing handouts and/or presentations for attendees, etc.)Assisted with onboarding process for new hires, scheduled orientations and prepared agendas.Recorded, transcribed and distributed minutes of meetings.Acted as key liaison with clients and executives.Coordinated and facilitated projects worked closely with Business Development and Recruiting to produce presentations and proposals for potential clients. Assisted with planning and coordination of the Recruiters Summit and executing corporate events.Managed six sigma special project, booked conference rooms, arranged out of town travel and hotel accommodations for attendees. Passed HIPPA compliance 100%Created Executive presentations for top level management using PowerPoint.

    • Chart Recovery Manager
      • Apr 2012 - Apr 2013

      Supervised 45 Chart Recovery Experts off-site as well as overseeing the production of in-house Chart Recovery assistants.Interviewed, hired and trained Chart Recovery Experts on-site at contracted hospitals.Handled all administrative duties which included HR and payroll related functions.Utilized web-based charting systems to reconcile medical records and ensure billing was completed.Communicated with various hospital executives and staff to ensure charting process was coordinated efficiently.Processed and approved weekly payroll using ADI payroll system.Entrusted to manage department in Director’s absence. Provided timely, courteous and knowledgeable response to information requests.Responsible for producing and distribution of Monthly Operational Reports.

  • Marine Trade Bucanneer Yachts
    • Miami/Fort Lauderdale Area
    • Office Manager
      • Aug 2004 - Apr 2006

      Provided administrative support to the President of the company. Coordinated and planned international travel for President and staff.. Managed the process of payroll, accounts payable and receivable utilizing Quickbooks. Implemented a database for tracking purposes and bookkeeping. Scheduled client appointments for sea trials of luxury yachts Planned, coordinated and executed events – Oversaw the planning and execution of logistics and operations for private meetings, annual boat show events (Fort Lauderdale, Miami and Palm Beach). Liaised and coordinated with publishers, directors and writers to market/advertise the company at special events and trade publications. Negotiated and managed contracts with vendors. Managed all event operations – The facility selection, contracting, pricing, transportation, accommodations, food and beverage selections and audio/visual service arrangements.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Administrative Assistant
      • Apr 2003 - Apr 2004

      Provided a high level of quality support to Consultants through calendar management, production of client deliverables, client interaction, and communication. Managed Consultants calendars, coordinated travel arrangements, including air, hotel and car service. Produced letters, memos, PowerPoint presentations and coordinated document production.Monitored and distributed all incoming and outgoing correspondence.Conducted special research for Consultants. Coordinated and scheduled internal and external meetings, synchronized logistics with other executives involved.

    • Financial Services
    • 1 - 100 Employee
    • Administrative Assistant
      • May 1998 - Oct 2000

    • Capital Markets
    • 700 & Above Employee
    • Executive Assistant
      • Apr 1998 - Jan 2000

      Provided Administrative support to the Y2K project VP's and consultants. Managed calendars, organized meetings, processed expense reports, tracked projects related to Y2K, coordinated travel domestic and international. Produced presentations for internal department meetings as well as off-site. Provided Administrative support to the Y2K project VP's and consultants. Managed calendars, organized meetings, processed expense reports, tracked projects related to Y2K, coordinated travel domestic and international. Produced presentations for internal department meetings as well as off-site.

Education

  • Iona University
    Communication and Media Studies
  • Iona University

Community

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