Zinette Hopper

Audiology Assistant Team Leader at Brindabella Hearing & Speech Centre
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Contact Information
us****@****om
(386) 825-5501
Location
Canberra, Australian Capital Territory, Australia, AU
Languages
  • English Native or bilingual proficiency
  • Afrikaans Native or bilingual proficiency
  • Northern Sotho Elementary proficiency

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Experience

    • Australia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Audiology Assistant Team Leader
      • Aug 2022 - Present

    • Senior Audiologist
      • Jul 2021 - Present

    • Clinical Audiologist
      • May 2019 - Jul 2021

    • Clinical Audiologist & Practice Manager
      • Oct 2016 - May 2019

      As the practice manager at Kind2Hearing Brooklyn (a division of Impact Hearing) I am responsible for the following tasks: • Manage general service operations and customer satisfaction. • Identify opportunities to improve services, make recommendations and implement strategic initiatives, as well as ensuring practice processes and procedures are followed correctly. • Manage a clinical practice and team, whilst monitoring and tracking financial performance, sales and targets. • Resolve work problems and issues, coordinate schedules, responsibilities and evaluate employee performance. • Create branch goals and objectives which aligns with the regional manager and organisation’s expectations. • Provide on-site audiological services to retirement villages, assisted living facilities and nursing homes. • Differential diagnosis of hearing loss and hearing related disorders. • Provide guidance in the selection of hearing aid technology based on individual lifestyle and needs. • Conduct hearing aid fittings, follow-up sessions, as well as adjustments of hearing aids and accessories (GN ReSound, Sonic Innovations, Interton, Oticon, Phonak, Widex, Beltone, and more). • Initiate and execute appropriate rehabilitation through counselling and hearing aid adaptation techniques. • Work closely with ENT specialists, performing evaluations, fittings and programming of Bone Anchored Hearing aids (BAHA-Cochlear). • Provide custom made swim plugs, sleep/snore plugs and industrial noise protection.

    • South Africa
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Audiologist
      • Jan 2016 - May 2016

      Audiologist at hearX Group formerly hearScreen, an innovative community based health screening system addressing needs in many underserved regions of South Africa. * Organized workshops and training * Trained, facilitated and developed tools, materials and methods * Collaborated with public institutions and NGOs * Provided technical support and assistance with hearing screening devices and software Audiologist at hearX Group formerly hearScreen, an innovative community based health screening system addressing needs in many underserved regions of South Africa. * Organized workshops and training * Trained, facilitated and developed tools, materials and methods * Collaborated with public institutions and NGOs * Provided technical support and assistance with hearing screening devices and software

    • Hospitals and Health Care
    • 700 & Above Employee
    • Audiologist
      • Jan 2015 - Dec 2015

      Completed community service year at Stanza Bopape Community Health Clinic in Mamelodi, Pretoria * Providing therapy within a multidisciplinary team during the assessment and treatment of patients; consisting of a physiotherapist, podiatrist, occupational therapist, social worker and speech language therapist. * Conducting hearing aid fitting, management of hearing loss along with troubleshooting of hearing aids: Re-tubing or adjustments of ear moulds, hearing aid re-programming etc. * Clinically entailed individual and group aural rehabilitation sessions * Involvement in community outreach programs as well as community preventative and promotional campaigns.

Education

  • University of Pretoria/Universiteit van Pretoria
    Bachelor's degree in Communication Pathology: Audiology
    2010 - 2014
  • Afrikaanse Hoër Meisieskool Pretoria
    National Senior Certificate
    2005 - 2009

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