Abby Driscoll
Care Manager at Origin Care- Claim this Profile
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Topline Score
Bio
Jacqui Crealock
I can confirm that Abby Mason was extremely loyal and trustworthy, I would always find Abby more than happy to help others, a real team player. She was popular with her work colleagues and nothing was ever too much trouble. I would have no hesitation in recommending Abby within any company workplace.
Elizabeth (Lizzie) Thompson
Abby is an extremely competent and highly intelligent individual. She brings not only solid organisational skills and a strategic overview to her work, but also great enthusiasm. Abby motivates others with her ability to both manage the detail and see the greater picture and she always remains focused and calm under pressure. During our time working together, she was a great support to me personally and to the team - she has been greatly missed in the department since her departure.
Jacqui Crealock
I can confirm that Abby Mason was extremely loyal and trustworthy, I would always find Abby more than happy to help others, a real team player. She was popular with her work colleagues and nothing was ever too much trouble. I would have no hesitation in recommending Abby within any company workplace.
Elizabeth (Lizzie) Thompson
Abby is an extremely competent and highly intelligent individual. She brings not only solid organisational skills and a strategic overview to her work, but also great enthusiasm. Abby motivates others with her ability to both manage the detail and see the greater picture and she always remains focused and calm under pressure. During our time working together, she was a great support to me personally and to the team - she has been greatly missed in the department since her departure.
Jacqui Crealock
I can confirm that Abby Mason was extremely loyal and trustworthy, I would always find Abby more than happy to help others, a real team player. She was popular with her work colleagues and nothing was ever too much trouble. I would have no hesitation in recommending Abby within any company workplace.
Elizabeth (Lizzie) Thompson
Abby is an extremely competent and highly intelligent individual. She brings not only solid organisational skills and a strategic overview to her work, but also great enthusiasm. Abby motivates others with her ability to both manage the detail and see the greater picture and she always remains focused and calm under pressure. During our time working together, she was a great support to me personally and to the team - she has been greatly missed in the department since her departure.
Jacqui Crealock
I can confirm that Abby Mason was extremely loyal and trustworthy, I would always find Abby more than happy to help others, a real team player. She was popular with her work colleagues and nothing was ever too much trouble. I would have no hesitation in recommending Abby within any company workplace.
Elizabeth (Lizzie) Thompson
Abby is an extremely competent and highly intelligent individual. She brings not only solid organisational skills and a strategic overview to her work, but also great enthusiasm. Abby motivates others with her ability to both manage the detail and see the greater picture and she always remains focused and calm under pressure. During our time working together, she was a great support to me personally and to the team - she has been greatly missed in the department since her departure.
Credentials
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Webinar: Stress management and improved mental health
Corporate Coach TrainingJan, 2023- Nov, 2024 -
Coaching Skills for Leaders and Managers
LinkedInNov, 2022- Nov, 2024 -
Developing Your Emotional Intelligence
LinkedInNov, 2022- Nov, 2024 -
Webinar: Virtual Presenting Skills
Corporate Coach TrainingNov, 2022- Nov, 2024
Experience
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Origin Spinal Injury Care
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Hospitals and Health Care
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1 - 100 Employee
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Care Manager
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Apr 2013 - Present
In this role, I contribute to enhancing staff skillset by acting as Medication Trainer for in-house training programmes. I track weekly working patterns and conduct hours worked analysis to support accurate evaluation of overall performance. I maintain medication training records and keep data up-to-date aimed at optimising the strategic planning process. I establish a better working environment through on-time dispute resolution for individuals, clients, and carers. I employ my administrative expertise to prepare accurate records by managing, updating, and maintaining risk assessment/care needs plan paperwork. My key contributions to this role are: Strengthened the organisational workforce by interviewing and hiring new carers. Eliminated communication gaps by regularly interfacing with clients and carers via phone and email. Introduced and maintained effective training programmes for carers with the open university. Removed discrepancies by serving as Sole Trainer of carers and trouble-shooters to lead contact and trainer for new digital processes. Boosted overall operational productivity by conducting regular reviews and appraisals of carers as well as awarding pay increases (if appropriate). Streamlined overall workflow through excellent administration of live-in assignment placements for a minimum of 25 clients and approx. 95 carers on daily basis. Proposed necessary suggestions regarding future improvements by designing, implementing, and conducting client/carer annual surveys as well as presenting findings to decision-making authorities. Show less
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ABB
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Switzerland
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Automation Machinery Manufacturing
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700 & Above Employee
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Service Administrator of Robotics Division
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Dec 2011 - Sep 2012
As a Service Administrator, I proactively managed invoices, credit notes, debit notes, and data entry using SAP. I ensured on-time payment of debts by managing debt and interfacing with customers as well as Central Shared Accounting Services. I promoted the optimal utilisation of time-generating employee time sheets. I regularly interfaced with customers over the phone/email by leveraging extraordinary communication skills. My valuable contributions to this role are: Gained maximum customer satisfaction through customer complaint response and dispute resolution. Enabled relevant departments to update records on time by competently managing backlog and revenue. Supported vision-driven strategic planning by providing expert-level assistance to Business Controller and Financial Controller for month-end processes. Drove achievement of common goals by chairing monthly debt review meetings and sharing innovative ideas with Business Controller, Financial Controller, and Country Credit Control Manager. Show less
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Multiple positions
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Aug 1997 - May 2011
A small summary of my previous work history is the following: Sales Office Advisor – Audi UK, Blakelands, Milton Keynes, UK Service Co-ordinator – Neurosurgery, ORH NHS Trust, Oxford, UK Administration Manager – Tiger Construction Coy., Chinhoyi, Zimbabwe Brand Manager for Watches & Jewellery – CADCo, Harare, Zimbabwe Sales Director – Garden Charm, Harare, Zimbabwe A small summary of my previous work history is the following: Sales Office Advisor – Audi UK, Blakelands, Milton Keynes, UK Service Co-ordinator – Neurosurgery, ORH NHS Trust, Oxford, UK Administration Manager – Tiger Construction Coy., Chinhoyi, Zimbabwe Brand Manager for Watches & Jewellery – CADCo, Harare, Zimbabwe Sales Director – Garden Charm, Harare, Zimbabwe
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Education
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1994 - 1997
Cheltenham and Gloucestershire College of Higher Education
BA, Tourism Management & Business Computing -
1991 - 1993
Rossall School
A Level, English, Economics, General Studies -
1989 - 1991
Rossall School
GCSE, English Lit & Lang French, Maths, Business Studies, Physics, Chemistry, Biology, IT
Community
