zikhona ntuli
Customer Service Manager at HomeChoice- Claim this Profile
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Bio
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Experience
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Customer Service Manager
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Woolworths
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South Africa
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Retail
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700 & Above Employee
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Supervisor
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Sep 2014 - Sep 2020
scheduling staff responding to customer inquiries troubleshooting tech problems handling complaints to building strategies for improving the overall customer experience and fostering loyalty Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels. scheduling staff responding to customer inquiries troubleshooting tech problems handling complaints to building strategies for improving the overall customer experience and fostering loyalty Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels.
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PETE E WOOD
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United States
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Caregiver
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Aug 2012 - Nov 2012
Assisting with personal care: bathing and grooming, dressing, toileting, and exercise Basic food preparation: preparing meals, shopping, housekeeping, laundry, and other errands General health care: overseeing medication and prescriptions usage, appointment reminders and administering medicine Mobility assistance: help with getting in and out of a wheelchair, car or shower Personal supervision: providing constant companionship and general supervision Transportation: driving to and from activities, running errands, and help getting in and out of wheelchair-accessible vehicle Show less
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Education
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south african red cross society
homebased care, Public Health -
phondolwendlovu high school
Matric, commercial